1642-VLZ PRO LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. Mackie warrants all materials, workmanship and3. Make sure that the problem can be dupli-
proper operation of this product for a period of threecated. If you bring your product to an Authorized
years from the original date of purchase. If any de-Service Center and they canOt find anything
fects are found in the materials or workmanship or ifwrong with it, you may be charged a service fee.
the product fails to function properly during the ap-4. If the Mackie Authorized Service Center is
plicable warranty period, Mackie, at its option, willlocated in another city, pack the product in its
repair or replace the product. Labor for replacing alloriginal shipping carton. More information on
potentiometers and switches is covered for the firstpacking can be found in the Service section of
year, after which it is excluded from warranty cover-this manual.
age and may be billed to you. This warranty applies5. Contact the Mackie Authorized Service Center
only to equipment sold and delivered within theto arrange service or bring the product to them.
U.S. by Mackie or its authorized dealers.F. Mackie and Mackie Authorized Service Centers
B. Failure to register online or return the productreserve the right to inspect any products that may
registration card will not void the 3-year warranty.be the subject of any warranty claims before repair
C. Service and repairs of Mackie products are to beor replacement is carried out. Mackie and Mackie
performed only at the factory (see D below) OR at an Authorized Service Centers may, at their option, re-
Authorized Mackie Service Center (see E below).quire proof of the original date of purchase in the
Unauthorized service, repairs, or modification willform of a dated copy of the original dealerOs invoice
void this warranty.or sales receipt. Final determination of warranty cov-
D. To obtain factory service:erage lies solely with Mackie Designs Inc. or its
1. Call Mackie at 800/258-6883, 8AM to 5PMAuthorized Service Centers.
Monday through Friday (Pacific Time) to get aG. Any Mackie product deemed eligible for repair or
Return Authorization (RA). Products returnedreplacement under the terms of this warranty will be
without an RA number will be refused.repaired or replaced within thirty days of receipt by
2. Pack the product in its original shipping car-Mackie. Mackie may use refurbished parts for repair
ton. If you do not have the carton, just ask foror replacement of any product. Products returned to
one when you get your RA number, and weOllMackie that do not meet the terms of this Warranty
send a shipping carton out promptly. More infor-will be repaired and returned C.O.D. with billing for
mation on packing can be found in the Servicelabor, materials, return freight, and insurance. Prod-
section of this manual. Do not use Opacking pea-ucts repaired under warranty at MackieOs factory will
nuts,� shredded newspapers, or other materialbe returned freight prepaid by Mackie to any location
with small particles, old underwear, or socks.within the boundaries of the USA.
Please seal the Mackie product in a plastic bag.H. Mackie warrants all repairs performed for 90 days
3. Also include a note explaining exactly how toor for the remainder of the original warranty period.
duplicate the problem, a copy of the sales receiptMackie assumes no responsibility for the quality or
with price and date showing, and your returntimeliness of repairs performed by Mackie Authorized
street address (no P.O. boxes or route numbers,Service Centers.
please!). If we cannot duplicate the problem atI. This warranty is extended to the original purchaser
the Mackie Factory or establish the starting dateand to anyone who may subsequently purchase this
of your Limited Warranty, we may, at our option,product within the applicable warranty period.
charge for service time.J. This is your sole warranty. Mackie does not authorize
4. Ship the product in its original shipping car-any third party, including any dealer or sales represen-
ton, freight prepaid to:tative, to assume any liability on behalf of Mackie
Designs or to make any warranty for Mackie Designs.
Mackie DesignsK. THE WARRANTY GIVEN ON THIS PAGE IS
Service DepartmentTHE SOLE WARRANTY GIVEN BY MACKIE AND
16220 Wood-Red Rd. NEIS IN LIEU OF ALL OTHER WARRANTIES,
Woodinville, WA 98072 USAEXPRESS AND IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND
IMPORTANT: Make sure that the RA number isFITNESS FOR A PARTICULAR PURPOSE. THE
plainly written on the shipping carton.WARRANTY GIVEN ON THIS PAGE SHALL BE
E. To obtain service from an Authorized Mackie Ser-STRICTLY LIMITED IN DURATION TO ONE
vice Center:YEAR FROM THE DATE OF ORIGINAL PUR-
1. Call Mackie at 800/258-6883, 8AM to 5PMCHASE FROM AN AUTHORIZED MACKIE
Monday through Friday (Pacific Time) to get:DEALER. UPON EXPIRATION OF THE APPLI-
1) The name and address of your nearest MackieCABLE WARRANTY PERIOD, MACKIE SHALL
Authorized Service Center and 2) A return au-HAVE NO FURTHER WARRANTY OBLIGATION
thorization (RA). You must have an RA numberOF ANY KIND. MACKIE SHALL NOT BE LIABLE
before taking your unit to a service center.FOR ANY INCIDENTAL, SPECIAL, OR CONSE-
2. Make sure that you have a copy of yourQUENTIAL DAMAGES THAT MAY RESULT
productOs sales receipt from the store where youFROM ANY DEFECT IN THE MACKIE PROD-
bought the product. It is necessary to establishUCT OR ANY WARRANTY CLAIM. Some states
purchase date and thus determine whether ordo not allow exclusion or limitation of incidental,
not your product is still under warranty. If youspecial, or consequential damages or a limitation
canOt find it, the Authorized Service Center mayon how long warranties last, so some of the above
charge you for repairs even if your product is stilllimitations and exclusions may not apply to you.
covered by MackieOs 3-Year Limited Warranty.This warranty provides specific legal rights and you
may have other rights which vary from state to state.
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