Troubleshooting
PROBLEMS CHECK
There is no power See if the power cord became unplugged.
Check for a blown fuse or circuit breaker or a power outage.
There is no picture The antenna could be disconnected.
or sound The input mode could be set improperly. See page 43.
The tuner (Auto Tuner Setup) could be set improperly. See page 33.
The TV station may be having difficulties. Check to see if other stations are working.
Remote control is not Check to see that the batteries are still working and properly installed.
operating properly or Make sure the remote has a clear sight path to the TV.
at all You may be too far from the TV. You must be within 23 feet (7 meters).
You cannot select a Make sure the channels have been programmed. See "Channel Summary", page 33.
certain channel Check to see if the channel is locked. See "Channel Summary - Lock" page 34.
The power turns off Make sure the set did not become unplugged.
by itself Perhaps the On/Off Timer is set. See page 42.
Check to see if the Sleep Timer was set. See page 45.
The clock is wrong The power was interrupted and the clock was not reset. See page 41.
The color quality Tint and Color may be improperly adjusted. See page 37.
is poor The Video Status mode may be turned to the wrong setting. See page 45.
There are lines There could be interference from another electrical appliance, such as a computer,
across the picture another TV or VCR. Move any such appliances further away from the TV.
The picture is spotted There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
operating nearby. Move the antenna away from the appliance or change to a coaxial
cable connection which is less prone to interference.
There are double A building or passing airplane can reflect the original signal and produce a second,
pictures (ghosts) slightly delayed one. Adjust your antenna position.
Picture is snowy Your antenna may be damaged, disconnected or turned. Check the antenna
(image noise) connection. If the antenna is damaged, replace it.
Screen is 40% black The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 30.
Stereo or bilingual Make sure the MTS settings are correct. See "MTS" on page 50.
programs can't be
heard
Static electricity It is normal to feel static electricity if you brush or touch the screen.
You hear occasional It is normal for the TV to make crackling sounds when first turned on or off. Unless
crackling sounds the sound or picture become abnormal, this is fine.
Weak Signal
This OSD warning appears when the digital
channel that you have selected is too weak to No Program or Weak Signal
receive or no signal is being detected for that
channel.
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