09Additional Information
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified after checking the items below, ask your nearest Pioneer authorized service
center or your dealer to carry out repair work.
ProblemCause / Remedy
The disc wonOt play or isY Make sure the disc is free from dirt and dust and is not
automatically ejected afterdamaged (page 63).
loading.Y Make sure the disc is loaded with the label side face-up and
aligned properly in the disc tray guide.
Y Incompatible region number: If the region number on a DVD-
Video disc does not match the number on the player, the disc
cannot be used (page 9).
Y Condensation inside the player: Allow time for condensation to
evaporate. Avoid using the player near an air-conditioning unit.
Y Disc is loaded upside down: Reload the disc with the label
side face up.
DVD-Audio playback stops.Y The disc may have been illegally copied.
Picture playback stops and theY Press 7, then start playback again (3).
operation buttons cannot beY Switch the power off once, unplug from the wall socket, then
used.plug back in and switch on again using the front panel
STANDBY/ON button.
New settings made in theY Some settings can be changed while a disc is playing, but are
Setup screen menus while anot effective until the disc is stopped then restarted: Press 7, then
disc is playing are ineffective.start playback again (3).
Settings are canceled.Y When the power is cut due to power failure or by unplugging
the power cord, settings will be canceled: Press STANDBY/ON on
the front panel to turn the player off. Wait for --OFF-- to disappear
from the display, then unplug the power cord.
The remote control doesn'tY The CONTROL IN jack on the rear panel is connected: Point
seem to work.the remote control at the connected component to control this
player.
Y The remote control is too far from the player, or the angle with
the remote sensor is too wide: Use the remote within its operating
range (page 7).
Y The batteries are exhausted: Put in new ones (page 7).
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