Requesting Assistance or
Service
Before calling for assistance or service, please check ?Troubleshooting? on page 23. lt may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . . 3. If you need FSP@
replacement parts . . .
Call the Whirlpool Consumer Assistance
Center telephone number. FSP is a registered trademark of Whirlpool
Dial toll-free from anywhere Corporation for quality parts. Look for this
w in the U.S.A.: symbol of quality whenever you need a
replacement part for your Whirlpoor
Ea l-800-253-1 301
and talk with one of our trained appliance. FSP replacement parts will M
consultants. The consultant can instruct you right and work right, because they are made
in how to obtain satisfactory operation from to the same exacting specifications used to
your appliance or, if service is necessary, build every new Whirlpool appliance.
recommend a qualified service company in To locate FSP replacement parts in your
your area. area, refer to Step 2 or call the Whirlpool
If you prefer, write to: Consumer Assistance Center number in
Step 1.
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
4. If you are not satisfied
2000 North M-63
Benton Harbor, Ml 49022-2692 with how the problem
was solved . . .
Please include a daytime phone number in
your correspondence. l Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
2. If you need service* . . . that voices consumer views at the highest
levels of the major appliance industry.
Whirlpool has a nationwide network of
l Contact MACAP only when the dealer,
authorized service companies.
authorized servicer, and Whirlpool have
Whirlpool service technicians failed to resolve your problem.
SERVICE are trained to fulfill the product
warranty and provide after- Major Appliance Consumer Action Program
20 North Wacker Drive
El warranty service, anywhere in
Chicago, IL 60606
the United States. To locate the authorized
Whirlpool service company in your area, call l MACAP will in turn inform us of your action.
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele-
phone directory Yellow Pages under:
l APPUAMX-HOUSEllOL~ ?WASHINa YACHINES A
YAIOR, SERVlCE A REPAN ORVEFIS. SERVICE A REPUR
- Sea WNdpool Appl*nca OT - Ser WNtlpDol AppYancu or
Aulhorlmd Whtlpnd SatvIa Aulhorlzd Whklpool Smla
(Enmp*: xv2 suvbx Co.) (Enmp*: xvi? selvka Co.)
?When asking for help or service:
Please provide a detailed description of the problem, your appliance?s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
24 |
ACEC
