Help and service tips
The TV does not workNo sound
Make sure it is plugged into the mains supply? Is the sound muted? Press the Mute
and switched on.button.
? Is the volume turned down?
Poor picture
? Are there headphones connected?
? Is the aerial plugged in?
? If you are using a set top aerial is itSound coming from only one
properly aligned for the best signal.speaker
? Make sure the aerial is not to close to? Is the balance set to one side? See the
neon lights, loudspeakers etc.sound menu.
Try changing the direction of the outdoor? If you have external speakers, has one of
aerial. High buildings and mountains canthem become disconnected.
cause ghost pictures or double images.
No response to the remote control
? The picture quality may be reduced by
Try changing the batteries.25
connecting two external sources at once.
? Is there an obstruction between the
Disconnect one of the sources.
remote control and the sensor on the TV.
? Adjust the fine tuning.
No pictureIf nothing works
? Is the aerial plugged in properly?If you have tried the above solutions and none
? Is the aerial lead damaged?seem to work, try switching the unit off and
? Are all the plugs in the aerial lead fittedon again.
correctly?
? Have you pressed the correct buttons onIf this does not work contact your supplier or
the remote control?TV repair technician. Never attempt to
repair a defective TV yourself.
Remember
For television
operation queries,
please ring the
helpline
For UK only |