Troubleshooting Tips
Below is a list of symptoms you may encounter with your TV. Before you call for service, make these
simple checks.
Symptom Possible Causes What you should do
No display on screen Faulty power supply Check whether power cord is properly connected
TVs Power not turned into the mains socket and to your TV. If there is still
no power, disconnect plug. Wait for 60 seconds
and re-insert plug. Switch on TV again.
Press the key on the remote control.
Poor reception Faulty antenna connection Check antenna connection at rear of TV.
(snowish picture and Weak transmission Try to fine tune your seepicture to page (8).
noise) Wrong TV system Have you chosen the right TV seesystem? to page 8). (
No picture Faulty aerial and cable Check whether cables sockets or aerial are properly
connected.
Wrong source selected Check whether the source is correctly selected.
Press button to enter Source list and select
the correct source.
No sound on Wrong TV system Check whether the correct TV system is selected
certain channels (see to page. 8)
No sound Zero volume level Try increasing volume.
Sound muted Check that the mute ) mode ( is not on. If mute
mode is on, press the key to deactivate mute
mode.
Sound interference Electrical appliances Try switching off any electrical appliances, for
interference example, hairdryer, vacuum that cleaner are in use.
TV not responding Wrong placement of Check the placement of the batteries.
to remote control batteries
Flat batteries Try changing the batteries.
Aim remote control directly at sensor on front of TV.
Intermittent or * HDCP (see glossary) Noise is displayed if the connected digital equipments
flickering picture authentication failed (DVD player or Set-Top *HDCP box)authentication
in HD mode failed. Check user manual for the digital equipment
you are connecting.
Use a standard HDMI to DVI cable.
No sound or picture but Set on standby mode Press the key on the remote control.
front panel red light is
on
Cannot access Install In AV, EXTERNAL or Press AV key and select TV mode. You can now
menu HD mode access the Install menu by using the Menu key.
S-Video colour Wrong detection of Check whether power cord is properly connected
becomes faint signal Press P the + key on the remote control do a to
channel up and then the press P ? key to do a
channel down.
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ACEC
PHILIPS
