Quick Start Guide
To download the full 528E User Guide, go to the
528E product page on www.symetrixaudio.com.
528E Voice Processor
Warranty & Service12
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from defects in material and workmanship for eighteen (18)
months from the date the product is shipped from the factory. Symetrix's obligations under this warranty will be limited to repair-
ing or replacing, at Symetrix's option, the part or parts of the product which prove defective in material or workmanship within
eighteen (18) months from the date the product is shipped from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be returned by Buyer only after a Return Authorization
number (RA) has been obtained from Symetrix. Buyer will prepay all freight charges to return the product to the Symetrix factory.
Symetrix reserves the right to inspect any products which may be the subject of any warranty claim before repair or replacement
is carried out. Symetrix may, at its option, require proof of the original date of purchase (dated copy of original retail dealer's
invoice). Final determination of warranty coverage lies solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via United Parcel Service by Symetrix, to any location within the Continental United States. Outside the Continen-
tal United States, products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties, whether oral, written, express, implied or statutory.
Symetrix, Inc. expressly disclaims any IMPLIED warranties, including tness for a particular purpose or mer-
chantability. Symetrix's warranty obligation and buyer's remedies hereunder are SOLELY and exclusively as
stated herein.
This Symetrix product is designed and manufactured for use in professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for personal, family, or household use, Symetrix expressly
disclaims all implied warranties, including but not limited to warranties of merchantability and tness for a par-
ticular purpose.
This limited warranty, with all terms, conditions and disclaimers set forth herein, shall extend to the original purchaser and
anyone who purchases the product within the specied warranty period.
Symetrix does not authorize any third party, including any dealer or sales representative, to assume any liability or make any
additional warranties or representation regarding this product information on behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have additional rights provided by applicable law.
NOTE: Some Symetrix products contain embedded software and may also be accompanied by control software intended to be
run on a personal computer. Said software is specically excluded from this warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract, tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair, replacement or use of any product will not exceed the price
allocatable to the product or any part thereof which gives rise to the claim. In no event will Symetrix be liable for any incidental or
consequential damages including but not limited to damage for loss of revenue, cost of capital, claims of customers for service
interruptions or failure to supply, and costs and expenses incurred in connection with labor, overhead, transportation, installation
or removal of products, substitute facilities or supply houses.
Servicing the 528E
If you have determined that your 528E requires repair services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain service. If you reside in the U.S. then proceed as follows.
Return authorization
At the Symetrix factory, Symetrix will perform in-warranty or out-of-warranty service on any product it has manufactured for a
period of three years from date of manufacture.
Before sending anything to Symetrix, please contact our Customer Service Department for a return authorization (RA) number.
The telephone number is (425) 778-7728. Additionally support is available via E-mail through
[email protected] or via
the web site http://www.symetrixaudio.com.