Are you using an extension cord?Is water deflecting off the tub ring or the load?
Do not use an extension cord.Center the tub before starting the washer.
Is the washer in a normal pause in the Casual/Permanent The wash load should be balanced and not overloaded. The
Press (or Hand Washables) cycle?fill or spray rinses can deflect off the load.
The washer pauses for about 2 minutes in the Casual/The washer must be level. The front feet should be properly
Permanent Press cycle. Allow the cycle to continue.installed and the nuts tightened. Reset the rear leveling legs
The Hand Washables cycle (on some models) features (if needed). See the Installation Instructions.
periods of agitation and soak. Check household plumbing for leaks.
Is the washer overloaded?
Wash smaller loads.
Washer basket is crooked
Washer won?t drain or spinWas the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
Is the drain hose clogged, or the end of the drain hose the basket to the center before starting wash.
more than 244 cm (96 in.) above the floor?
See the Installation Instructions for proper installation of drain Is the load balanced and the washer level?
hose.The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
Is the lid open?installed and the nuts tightened. Reset the rear leveling legs
The lid must be closed during operation. (if needed). See the Installation Instructions.
Is there excessive sudsing?
Always measure detergent. Follow manufacturer?s directions. The washer basket moves while washing.
This is normal.
If you have very soft water, you might need to use less
detergent.
Is your voltage low?Agitator operation
Check your electrical source or call an electrician. Do not use
an extension cord. The top of the agitator is loose, or moves in only one
direction.
This is normal.
Washer continues to fill or drain, or the cycle seems
stuck
Dispensers clogged or bleach leaking
Is the top of drain hose lower than the water level in
washer?Did you follow the manufacturer?s directions when adding
The top of the hose must be higher than the water level in the detergent and fabric softener to the dispensers?
washer for proper operation. See the Installation Instructions.Measure detergent and fabric softener. Carefully pour into the
dispensers. Wipe up all spills.
Does the drain hose fit too tightly in the standpipe, or is it Dilute fabric softener in the fabric softener dispenser.
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal Did you put powdered or colour-safe bleach in the liquid
the drain hose with tape. The hose needs an air gap. See the bleach dispenser?
Installation Instructions.Add powdered or liquid colour-safe bleach directly to the
basket. Do not use the bleach dispenser for colour-safe
bleach.
Washer makes noise
Is the load balanced and the washer level?Load too wet
The wash load should be balanced and not overloaded.
Did you use the right cycle for the load being washed?
The washer must be level. The front feet should be properly Select a cycle with a higher spin speed (if available).
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.Did you use a cold rinse?
Did you completely remove the yellow shipping strap with Cold rinses leave loads wetter than warm rinses. This is
cotter pins?normal.
See the Installation Instructions.Residue or lint on load
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
These are normal washer noises.Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by colour.
Washer leaksDid you overload the washer?
The wash load must be balanced and not overloaded. Lint
Check the following:can be trapped in the load if overloaded. Wash smaller loads.
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the Check the following:
Installation Instructions.Was paper or tissue left in the pockets?
Is the sink or drain clogged?Did you use enough detergent? Follow manufacturer?s
Sink and standpipe must be able to handle 64 L (17 gal.) of directions. Use enough detergent to hold the lint in the water.
water per minute.Is your water colder than 21°C (70°F)? Wash water colder
than 21°C (70°F) may not completely dissolve the detergent.
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ACEC
WHIRLPOOL
