If You Need Service Or Assistance
If you prefer, write to:
We suggest you follow
Mr. William Clark
Director of Consumer Relations
these steps:
Whirlpool Corporatin
1. Before celling for assistance . . . 2oooM63
Performance problems often resutt from little things you Benton Ha&r, MI 49022
can find end fix yourself without tools of any kind. Please indude a daytime phone number in your
wnesporlderlw.
Air conditfonW won?t run:
l Is unit plugged into a live cirurit with proper voltage?
3. fl you nasd service*...
l Is switch turned on?
Whi@ool has a nalionwide network of authorized
l Is Thermostat Control set correctly?
WhirlpooP service companies. Whirlpool service
l Has a household fuse blown or a circuit breaker technicians are trained to fulfill the product warranty and
tlippd? provide after-warranty service, anywhere in the United
l Has the local power failed? states. To locate the authorized Whirlpod service
company in your area, call our Consumer Assistanca
Unit blows fuses or trips circuit breaker:
Center telephone number (see Step 2) or look in your
l Are time-delay fuses being used? telephone drectory Yellow Pages under:
l Is an extension cord being used? (Do not use an
extension cord to run your air conditioner.) APlwANcEs - HousEHoLo - ELECWCK APPuANcEs-
YUOR -SERVICE I REPNR YkloR - REPAlWNa k PAmn
. Are you waiting three minutes after turning cooling OR
circuit off before trying to restart unit? WASHING MACHINES, DRYEf4S
6IRWRs-sERvlw.la
Unit turns on and off, or does not cool room:
WWRLPOOL AFPUANCES
l Is filter clean? AUlliORlZED WHIRLPOOL SERVICE
l Are coils clean (both evaporator [inside] and SERVICE COMPANIES
XYZ SERVICE CO
condenser [outside])? 123 Mapb .._........... BBB-Qew
l Is there excessive moisture or heat (open vessel
cmking, showers, etc.)?
4. If you need FSW replacement parts?...
l Try setting fan to higher speed.
FSP is a registered trademark of Whirlpool Corporation
l Try setting Thermostat Control to a cooler setting.
for quality parts. Look for this symbol of quality whenever
Unit horns on and off, or doee not heat room: you need a replacement part for your Whirlpool
l Is filter clean? appliance. FSP replacement parts will fit right and work
right, because they are made to the Same exacting
l Are coils clean (both evaporator [inside] and
specificabons used to build every new Whirlpool
condenser [outside])?
appliance.
l Is there excessive moisture or heat (open vessel
To locate FSP replacement parts in your area, refer to
cooking, showers, etc.)? Step 3 above or call the Whirlpool Consumer Assistance
l Try setting fan to higher speed. Center number in Step 2.
l Try setting Thermostat Control to a warmer setting.
l Is the outside temperature below 45?F? 5. If you are not satisfied with how the
problem was solved*...
Operating sounds:
l Contact tile Major Appliance Consumer Action Panel
l When your room air conditioner is operating (MACAP). MACAP is a group of independent
normally, you will hear sounds such as: consumer experts that voices consumer views at the
-Droplets of water hitting the condenser, causing a highest levels of the major appliance industry.
?pinging? or ?clicking? sound. Water droplets help to l Contact MACAP only when the deafer, authorized
cool the condenser. servicer and Whirlpool have failed to resolve your
-Air movement from the fan, especially on high fan problem.
speed setting. Major Appliance Consumer Action Panel
-Clicks from the thermostat cycle. 20 North Wacker Drive
l Sounds also may be caused by house construction- Chicago, IL 60606
such as vibration of the unit due to wall construction l MACAP WIII in turn inform us of your action.
or unsteady window mounting area.
2. If you need assistance*...
Call Whirlpool Consumer Assistance Center telephone
number. Dial toll-free from anywhere in the U.S.A.: tion is needed to better respond to your request.
1-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in your
area.
7 |
ACEC
WHIRLPOOL
