Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns that are not
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the result of defective workmanship or materials. If your question is not explained below, contact the Amana CAIRCenter at
1-800-843-0304 in the U.S.A., or 1-866-587-2002 in Canada.
Operation
PROBLEMPOSSIBLE CAUSESWHAT TO DO
Appliance not workingPower outageMake sure appliance is plugged in.
Circuit breaker has trippedVerify that circuit breaker is not tripped.
Fuse has blownReplace fuse, but do not change fuse capacity.
Freezer not coolingTemperature controlChange control setting to 4 or above.
Poor gasket sealClean gasket as described in Hints and Care.
Apply light coating of petroleum jelly to gasket.
Failed gasketHave gasket replaced
Food added recentlyWait 5 to 8 hours for temperature to stabilize after the
addition of large quantities of unfrozen food.
Freezer runs frequentlyNormalNeeds to run to maintain an even temperature.
Door openClose door.
Temperature set too coldAdjust temperature control to maintain freezer
temperature.
Poor gasket sealClean gasket as described in Hints and Care.
Apply light coating of petroleum jelly to gasket.
Poor clearanceConfirm that freezer has proper clearance on each side
and vents are unobstructed as specified in Installation
Instructions.
Light fails to illuminateBad bulbReplace bulb as described in Hints and Care section.
Switch not openingClean switch plunger to ensure proper operation.
Bad switchHave authorized servicer replace switch.
Door lock key will not NormalLocks have Opop out key� function, preventing the key
stay in lockfrom being kept in the lock. This feature is to prevent
child entrapment.
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