PRINTER TROUBLE?
3
TROUBLESHOOTING
Some problems in the AL-1000 Series are common to both the copier and printer features, so
also check the TROUBLESHOOTING section of the copier operation manual.
Printing problems
OCopier� in the column OSee page:� indicates the description is in the copier
operation manual.
3
Printer trouble?
See
ProblemPossible causeSolution
page:
Printer Hard disk free space is not Delete unnecessary files and 10
driver sufficient for installation of application software to increase hard
cannot be the printer driver.disk free space. (The driver requires
installed.at least 10 MB free space.)
The operating system is not Use Windows 3.1x, Windows 95, 10
supported.Windows 98 or Windows NT 4.0.
1
Paper does Paper is not set correctlyInser. t the paper correctly.Copier*
not feed into
Too much paper in the paper Remove excessive paper from the Copier*1
the printer.
tray.paper tray.
The printer The interface cable might Check the interface connection.9
does not not be connected properly.
print.
The interface cable is Check the cable with a computer and �
defective.printer which you know work. If
printing is still not possible, the
interface cable is defective.
The port setting is incorrect.Check the printer settings in the 10
Windows Control panel to make sure
that the print job is being sent to the
correct port (for example, LPT1).
The TD cartridge or drum Ensure that the TD cartridge and �
cartridge is not installed drum cartridge are installed properly.
properly.
The printer may be Check the application to make sure �
configured incorrectly.that all the print settings are correct.
The printer driver may be Reinstall the printer driver softw10are
incorrectly installed.and try printing a test page.
*1 See the section on LOADING COPY PAPER.
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