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TROUBLESHOOTING
ProblemCheckSolution or cause
Smudges on printedDoes a message appear indicating thePlease contact the your dealer as soon as
sheets.need for maintenance?possible.
Colour deviationsWhen printing in colour, character andPerform colour registration as explained on
occur.colour deviations appear.pages 12 and 13 of the key operator's guide.
The displayed paperWhen you change the paper size in the tray, be
The display of the tray's paper size slide
size differs from thesure to adjust the paper size slide on the tray to
differs from the paper size in the tray.
loaded paper size.the new paper size. (page 2-2)
When using a special size of paper, set the
When printing on a
correct paper size in millimetres in the paper tray
special size ofThe paper size setting is not set
settings of the custom settings (see page 2-11). If
paper, part of thecorrectly in the paper tray settings of the
the paper size setting is not correct, part or all of
printed image is custom settings.2
the image may not print (this depends on the
missing.
options installed).
When printing on a
When using a special size of paper, set the
special size of paper
correct paper size in millimetres as explained in
using the bypassThe paper size is not set correctly in the
step 6 on page 2-12. If the paper size setting is
tray, part of thespecial size settings for the bypass tray.
not correct, part or all of the image may not print
printed image is
(this depends on the options installed).
missing.
Is paper other than SHARP-
Use SHARP-recommended paper.
recommended paper being used?
Do not use curled or crimped paper. If you do not
Paper curled or damp?use paper for a long time, store paper in the
wrapper in a dry location.
Is the paper curled and does itPaper may be curled when output depending on
frequently misfeed in the duplexthe paper type and quality.
Paper misfeedsmodule/2 x 500 sheet paper drawer orIn some cases turning the paper over in the tray
frequently.saddle stitch finisher?will reduce misfeeding due to curling.
Remove the paper
from the paper tray
or the bypass tray,
Multiple sheets of paper fed
fan the paper as
simultaneously?shown in the
illustration, and
then load it again.
Is paper other than SHARP-
Use SHARP-recommended paper.
recommended paper being used?
Is paper size or weight out of the
Use paper in the allowable range.
allowable range?
Moving the pressure adjusting levers of the
Do wrinkles appear when printingfusing unit from the normal position to a weaker
Printed paper is
envelopes?pressure position may help alleviate this
wrinkled or the
problem. (page 2-6)
image rubs off
easily.Is the pressure adjustment lever of theReturn the pressure adjusting levers of the
fusing unit out of position?fusing unit to the normal position. (page 2-7)
Be sure to store paper in the wrapper in a dry
location and do not store paper in a location that is
Paper damp?humid
at a high temperature or an extremely low
temperature.
The contrast on the
Adjust the contrast using "DISPLAY
touch panel is tooIs LCD contrast properly adjusted?
CONTRAST" of custom settings. (page 2-13)
high or too low.
2-25 |
ACEC
SHARP
