Troubleshooting
PROBLEMSCHECK
There is no powerY See if the power cord became unplugged.
Y Check for a blown fuse or circuit breaker or a power outage.
There is no pictureY The antenna could be disconnected.
or soundY The input mode could be set improperly. See page 35.
Y The tuner (Auto Tuner Setup) could be set improperly. See page 18.
Y The TV station may be having difficulties. Check to see if other stations are working.
Remote control is notY Check to see that the batteries are still working and properly installed.
operating properly orY Make sure the remote has a clear sight path to the TV.
at allY You may be too far from the TV. You must be within 23 feet (7 meters).
You cannot select aY Make sure the channels have been programmed. See "Channel Summary", page 18.
certain channelY Check to see if the channel is locked. See "Channel Summary - Lock" page 19.
The power turns offY Make sure the set did not become unplugged.
by itselfY Perhaps the On/Off Timer is set. See page 31.
Y Check to see if the Sleep Timer was set. See page 33.
The clock is wrongY The power was interrupted and the clock was not reset. See page 30.
The On Timer isY There is a problem with the TV. Unplug the set and call for service.
blinking
The color qualityY Tint and Color may be improperly adjusted. See page 28.
is poorY The Video Status mode may be turned to the wrong setting. See page 34.
There are linesY There could be interference from another electrical appliance, such as a computer,
across the pictureanother TV or VCR. Move any such appliances further away from the TV.
The picture is spottedY There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
operating nearby. Move the antenna away from the appliance or change to a coaxial
cable connection which is less prone to interference.
There are doubleY A building or passing airplane can reflect the original signal and produce a second,
pictures (ghosts)slightly delayed one. Adjust your antenna position.
Picture is snowyY Your antenna may be damaged, disconnected or turned. Check the antenna
(image noise)connection. If the antenna is damaged, replace it.
Screen is 80% blackY The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 26.
Stereo or bilingualY Make sure the MTS settings are correct. See "MTS" on page 29.
programs can't be
heard
Static electricityY It is normal to feel static electricity if you brush or touch the screen.
You hear occasionalY It is normal for the TV to make crackling sounds when first turned on or off. Unless
crackling soundsthe sound or picture become abnormal, this is fine.
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