OTHERS: TROUBLESHOOTING
Error message display
When the CDJ-1000MK2 CD player is unable to operate properly, an error code is
displayed on the display panel. Check the error code displayed against the follow-
ing table and take the recommended action to correct the error. If an error code
other than any of the error codes listed in the table below is displayed or if the same
error code is displayed even after corrective action has been taken, contact your
nearest Pioneer Service Station or contact the store from which you purchased your
player for assistance.
Error CodeError TypeDescriptionPossible cause and recommended action
E-72 01TOC READ ERRORPlayer unable to read TOC data.Disc is cracked.
= Recommended action: replace disc.
E-83 01PLAYER ERRORDisc is rotating, but rotation cannot be ascertained.Disc is soiled or dirty.
E-83 02Player unable to play back currently inserted disc.= Recommended action: clean disc.
E-83 03If other discs play normally, the problem is with the disc itself.
E-91 01MECHANICAL TIME OUTMechanical operation has failed to complete withinDust or some other form of foreign particles have found their
specified time interval.way into disc insertion slot.
= Recommended action: remove dust or other foreign par-
ticles.
Cleaning the Jog Dial
To clean the PLAYER wipe with a polishing or a soft, dry cloth. For stubborn dirt,
moisten a soft cloth with a weak solution of neutral detergent (diluted in five to six
parts water), wring the cloth well, and wipe away the dirt. Use a dry cloth to wipe
the surface dry. Applying alcohol, paint thinner, benzene, insecticides, or other
stringent substances to the Jog dial may cause the markings or finishing of the dial
to peel or become discolored, and the use of any such substances should accord-
ingly be avoided.
Should this product require service in the U.S.A. and youShould this product require service in Canada, please con-
wish to locate the nearest Pioneer Authorized Independenttact a Pioneer Canadian Authorized Dealer to locate the
Service Company, or if you wish to purchase replacementnearest Pioneer Authorized Service Company in Canada.
parts, operating instructions, service manuals, orAlternatively, please contact the Customer Service Depart-
accessories, please call the number shown below.ment at the following address:
800 � 782 � 7210Pioneer Electronics of Canada, Inc.
Please do not ship your product to Pioneer without firstCustomer Satisfaction Department
calling the Customer Support Division at the above listed
number for assistance.300 Allstate Parkway
Pioneer Electronics (USA) Inc.Markham, Ontario L3R OP2
Customer Support Division(905) 479-4411
P.O. BOX 1760, Long Beach,1 (877) 283-5901
CA 90801-1760, U.S.A.
For warranty information please see the Limited WarrantyFor warranty information please see the Limited
sheet included with your product.Warranty sheet included with your product.
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