Service and Warranty
U.S.A.CANADAU.S.A.Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied war-
PANASONIC CONSUMER ELECTRONICS COMPANY,
Obtain Product Information and Operating Assistance;ranty lasts, so the exclusions may not apply to you.
WARRANTY SERVICEDIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA
locate your nearest Dealer or Servicenter; purchase PartsOne Panasonic Way, Secaucus, New Jersey 07094
For product operation and information assistance, please
This warranty gives you specific legal rights and you may also have
and Accessories; or make Customer Service and
contact your Dealer or our Customer Care Centre at:other rights which vary from state to state. If a problem with this
PANASONIC SALES COMPANY,
Literature requests by visiting our Web Site at:Telephone #: (905) 624-5505 Fax #: (905) 238-2360product develops during or after the warranty period, you may con-
DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC.
http://www.panasonic.com/supportWeb: www.panasonic.caAve. 65 de infanteria, Km. 9.5, San Gabriel Industrial Parktact your dealer or Servicenter. If the problem is not handled to yourEnglish
satisfaction, then write to warrantorOs Consumer Affairs Department
or, contact us via the web at:For product repairs, please contact one of the following:Carolina, Puerto Rico 00985at the addresses of the warrantor.
http://www.panasonic.com/contactinfoYYour Dealer who will inform you of an authorized
PANASONIC AUTO PRODUCTS PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
You may also contact us directly at:Servicentre nearest you.
LIMITED WARRANTYWARRANTY ARE YOUR RESPONSIBILITY.
1-800-211-PANA (7262),YOur Customer Care Centre at (905) 624-5505 or
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7www.panasonic.caLIMITED WARRANTY COVERAGECustomerOs Record
Model
pm, EST.YA Panasonic Factory Servicentre listed below:If your product does not work properly because of defects in materi-
als and workmanship.No.
For hearing or speech impaired TTY users, TTY : 1-877-
Panasonic Consumer Electronics Company or Panasonic Sales CompanySerial
Richmond, BritishCalgary, Alberta
833-8855(collectively referred to as Othe warrantor�) will, for the length of the peri-
No.
ColumbiaPanasonic Canada Inc.od indicated in the chart below, which starts with the date of original pur-
Accessory Purchases:thchase (Owarranty period�), at its option either (a) repair your product withDealerOs
Panasonic Canada Inc.6835-8St. N. E. Calgary,
No.
Purchase Parts, Accessories and Instruction Books online12111 Riverside WayAB T2E 7H7new or refurbished parts, or (b) replace it with a new or refurbished prod-
uct. The decision to repair or replace will be made by the warrantor.Code
for all Panasonic Products by visiting our Web Site at:Richmond, BC V6W 1K8Tel: (403) 295-3955No.
http://www.pasc.panasonic.comTel: (604) 278-4211Fax: (403) 274-5493DealerOsCategoriesPartsLabor
or, send your request by E-mail to:Fax: (604) 278-5627Audio Components (except items listed below) One (1) YearOne (1) YearAddress
[email protected] of
MXE Series Audio Components (except items Two (2) Years Two (2) Years
You may also contact us directly at:Mississauga, OntarioLachine, Quebeclisted below)Purchase
SpeakersOne (1) YearNot Applicable
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)Panasonic Canada Inc.Panasonic Canada Inc.
(Monday-Friday 9 am to 8 pm, EST.)5770 Ambler Dr.3075, rue Louis A. AmosAccessories (in exchange for defective items) Ninety (90) Days Not ApplicableCANADA
Panasonic Services CompanyMississauga, ON L4W 2T3 Lachine, QC H8T 1C4Panasonic Canada Inc.
During the OLabor� warranty period, there will be no charge for labor.
20421 84th Avenue South, Kent, WA 98032Tel: (905) 624-8447Tel: (514) 633-86845770 Ambler Drive, Mississauga Ontario L4W 2T3
During the OParts� warranty period, there will be no charge for parts.
(We accept Visa, MasterCard, Discover Card, AmericanFax: (905) 238-2418Fax: (514) 633-8020You must carry in or mail in your product during the warranty period.
If non-rechargeable batteries are included, they are not warranted.PANASONIC PRODUCT LIMITED WARRANTY
Express, and Personal Checks)
This warranty only applies to products purchased and serviced in the
For hearing or speech impaired TTY users, TTY : 1-886-United States or Puerto Rico. This warranty is extended only to thePanasonic Canada Inc. warrants this product to be free from defects
605-1277original purchaser of a new product which was not sold Oas is�. Ain materials and workmanship and agrees to remedy any such defect
purchase receipt or other proof of the original purchase date isfor a period as stated below from the date of original purchase.
Service in Puerto Ricorequired for warranty service.
Matsushita Electric of Puerto Rico, Inc. CAR AUDIO PRODUCT � ONE (1) YEAR, PARTS AND LABOUR
Limited WarrantyCARRY-IN OR MAIL-IN SERVICE(The labour to install or remove the product is not warranted)
Panasonic Sales Company
For Carry-In or Mail-In Service in the United States, call 1-800-211-
Factory Servicenter:PANA (7262) or visitLIMITATIONS AND EXCLUSIONS
Panasonic Web Site: http://www.panasonic.comThis warranty does not apply to products purchased outside Canada
Ave. 65 de Infanter?a, Km. 9.5, San Gabriel Industrial Park,
Customer Services DirectoryFor assistance in Puerto Rico, call Panasonic Sales Company (787)-or to any product which has been improperly installed, subjected to
Carolina, Puerto Rico 00985750-4300 or fax (787)-768-2910.usage for which the product was not designed, misused or abused,
Phone (787) 750-4300, Fax (787) 768-2910damaged during shipping, or which has been altered or repaired in
LIMITED WARRANTY LIMITS AND EXCLUSIONSany way that affects the reliability or detracts from the performance,
This warranty ONLY COVERS failures due to defects in materials andnor does it cover any product which is used commercially. Dry cell
workmanship, and DOES NOT COVER normal wear and tear or cosmet-batteries are also excluded from coverage under this warranty.
ic damage. The warranty ALSO DOES NOT COVER damages whichThis warranty is extended to the original end user purchaser only. A
occurred during shipment, failures which are caused by products notpurchase receipt or other proof of the original purchase date is
supplied by the warrantor, failures which result from accident, misuse,required before warranty service is performed.
abuse, neglect, mishandling, misapplication, alteration, faulty installa-THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER
tion, set-up adjustment, maladjustment of consumer control, improperWARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
maintenance, improper antenna, inadequate signal reception or pickup,WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC-
power line surge, improper voltage supply, lightning, modification,ULAR PURPOSE.
commercial use (such as use in hotels, offices, restaurants, or otherIN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
business uses) or rental use of the product, or service by anyone otherSPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
than the technician from Factory Servicenter or other authorized serv-In certain instances, some jurisdictions do not allow the exclusion or
ice centers, or damage that is attributable to acts of God. limitation of incidental or consequential damages, or the exclusion of
implied warranties, so the above limitations and exclusions may not
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDERbe applicable.
OLIMITED WARRANTY COVERAGE�. THE WARRANTOR IS NOT
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULT-IF YOU SHIP THE PRODUCT TO A SERVICENTRE
ING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANYCarefully pack and send prepaid, adequately insured and preferably in
BREACH OF THIS WARRANTY. (As examples, this excludes damagesthe original carton.
for lost time, cost of having someone remove or re-install an installedInclude details of the defect claimed, and proof of the date of original
unit if applicable, travel to and from the sevicer, and loss of media,purchase.
data or other memory contents. The items listed are not exclusive,
but are for illustration only.) ALL EXPRESS AND IMPLIED WAR-
RANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
CQ-C9901U/C9801U/C9701U76CQ-C9901U/C9801U/C9701U
ACEC
PANASONIC
