TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow. suggested solutions
AUDIOVIDEOSolutions
Adjust Antenna Location and Connection
Noisy Audio Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Noisy AudioMultiple Image
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Noisy AudioInterference
Increase Volume
Check Mute
Check television SPEAKERS on/off
No Audio
Normal VideoChange Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with
Noisy Audio
Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
?Check Cable Connections
Program the Remote Control Again
No AudioNo Video / No PIP
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Normal AudioNo Color
Check Audio Is Set To Stereo or Mono, Not SAP
Wrong AudioNormal Video
Change CC (Closed Captioning) from Text Mode
Black Box on
Normal Audio
Screen
Replace Remote Control Batteries
Normal AudioNormal Video
Intermittent Remote Control Operation
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