DMP-BD10PP_Book1.book Page 26 Friday, April 6, 2007 7:06 PM
Reference 11 Troubleshooting guide
SoundPage
No sound.eCheck the connections and the ?Digital Audio Output? settings. Check the input mode on 8-10, 22
Low volume.the amplifier/receiver if you have connected one.
Distorted sound.ePress [AUDIO] to select the audio. 13
Cannot hear the desired audio eTurn off V. Surround Sound in the following cases.20
type.-When using discs that do not have surround sound effects such as Karaoke discs.
-When playing bilingual broadcast programs.
e]BD-V] When playing discs recorded with Dolby TrueHD or DTS-HD, audio will not be output ?
properly unless the number of connected speakers is the same as the disc?s channel
specification.
e[DVD-A] The disc may have restrictions on the method of audio output. With some multi-?
channel discs, unless the number of connected speakers is the same as the disc?s channel
specification, audio will not be output properly. Refer to the disc?s jacket for more
information.
eSet ?Attenuator? in ?Connection? tab to ?On? if it causes distortion with AUDIO OUT 23
connections.
eMatch the speaker settings with the connected equipment. Change multi channel speaker 23
settings by selecting ?Multi-channel? in ?Speaker? of ?Connection? tab.
eThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT ?
terminal or the DIGITAL AUDIO OUT terminal.
eIf the audio track of the disc was recorded with Dolby Digital Plus or Dolby True HD, Dolby ?
Digital audio will be output from the DIGITAL AUDIO OUT terminal.
eIf the audio track of the disc was recorded with DTS-HD Master Audio, it will be output as ?
DTS Digital Surround audio.
Cannot switch audio.eThere are discs for which audio cannot be changed because of how the disc was created.?
eWhen connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or 9, 10, 22
an HDMI cable, you cannot switch the audio if ?Dolby Digital? is set to ?Bitstream?. Set
?Dolby Digital? to ?PCM? or connect using audio cables.
HDMI connections
The images from this unit do eTo output video from a device connected with an HDMI cable, set ?HDMI Video Mode? to 23
not appear on the television.?On? in the Setup menu.
ePicture may not be seen when more than 4 devices are connected with HDMI cables. ?
Picture is distorted.Reduce the number of connected devices.
The 4:3 aspect ratio picture eChange ?TV Aspect? type to ?16:9?.22
expands left and right.
Screen size is wrong.
When playing DVD-Video using eWhen you use the HDMI AV OUT terminal for video output, follow the steps below for setting.23
progressive output, one part of 1 Connect this unit to the TV with any cable except the HDMI cable
the picture momentarily 2 Set ?HDMI Video Mode? to ?Off? in the Setup menu
appears to be doubled up.
No sound.e[DVD-A] The disc may have a restriction on the method of audio output.?
Low volume.This unit cannot playback multi-channel discs that prevent down-mixing unless the unit is
Distorted sound.connected with an HDMI cable to an amplifier/receiver supporting the HDCP. Refer to the
Cannot hear the desired audio disc jacket for more information.
type.eAudio may not be heard when more than 4 devices are connected with HDMI cables.?
Reduce the number of connected devices.
eThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT ?
terminal or the DIGITAL AUDIO OUT terminal.
eTo output audio from a device connected with an HDMI cable, set ?HDMI Audio Output? to 23
?On? in the Setup menu.
eIf the unit is connected to a television with an HDMI cable and the audio from the 7.1ch 23
AUDIO OUT terminal is output as two channels only, set ?HDMI Audio Output? to ?Off? in the
Setup menu.
eIf the sound is distorted when the unit is connected to an amplifier/receiver with the HDMI 23
cable, adjust the settings in ?Speaker? in the Setup menu to match the connection.
eDepending on the connected equipment, the sound may be distorted if this unit is ?
connected with an HDMI cable.
eThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT ?
terminal.
Cannot switch audio.eWhen connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or 9, 10, 22
an HDMI cable, you cannot switch the audio if ?Dolby Digital? is set to ?Bitstream?. Set
?Dolby Digital? to ?PCM? or connect using audio cables.
Other difficulties with playback
Audio and video momentarily eThis occurs between playlist chapters.?
pause.
DVD-Video is not played.eYou have set a ratings level to limit DVD-Video play. Change this setting.21
BD-Video is not played.eYou have set a ratings level to limit BD-Video play. Change this setting.21
eSome BD-Video can only be output with HDMI.?
Alternative soundtrack and eThe languages are not recorded on the disc.?
subtitles cannot be selected.eYou may not be able to use the On-screen menu to change the soundtrack and subtitles on 15
some discs. Use the disc?s menus to make changes.
No subtitles.eSubtitles are not recorded on the disc.?
eTurn the subtitles on. Set ?Subtitle? on the On-screen menu to ?On?.19
eWhen progressive output is on, closed captions cannot be displayed.?
The subtitles overlap closed eClear the subtitles.19
captions recorded on discs.
Angle cannot be changed.eAngles can only be changed during scenes where different angles are recorded.?
The resume play function does eMemorized positions are canceled when ?
RQT8997not work.-press [+ ] several times.
-open the disc tray.
26-[DVD-A] [CD] [VCD] [MP3]: turn off the power. |