Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not
solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail
[email protected], or web site
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
In other areas, consult your dealer.
PowerPage
No power.eInsert the AC power supply cord securely into the household AC outlet.5
The unit is automatically switched eThe unit automatically switches to standby after approximately 30 minutes in the stop mode. Turn the -
to the standby mode.power back to ON.
eThe SLEEP timer functioned.13
Operation
No response when buttons eSome operations may be prohibited by the disc.-
pressed.eThe unit may not be operating properly due to lightning, static electricity or some other external -
factor.
Reset procedure:
Press [POWER ? /I] to switch the unit to the standby mode and then back to ON.
Alternatively, press [POWER ? /I] to switch the unit to the standby mode, disconnect the AC power
supply cord, and then reconnect it.
No operations can be performed eCheck that the batteries are installed correctly.7
with the remote control.eThe batteries are depleted: Replace them with new ones.7
ePoint the remote control at the remote control sensor and operate.3
Play doesn?t start (or stops eCondensation has formed: Wait 1 to 2 hours for it to evaporate.-
immediately) when you press eThis unit cannot play discs other than the ones listed in these operating instructions. 6
[1 ](PLAY).eYou can only play DVD-Video if their region number is the same or includes the same region number as 6
the unit or if the DVD-Video is marked OALL�. Confirm the region number for the unit on the rear panel.
eThe disc may be dirty and may require cleaning.6
eEnsure that the disc is loaded with the label of the side to be played facing upwards.8
eCheck that the DVD-RAM has something recorded on it. -
Cannot play DVDs.eSequential Mode is on. Press [SEQUENTIAL] to turn Sequential Mode off.9
Cannot select alternative eThis function depends on software availability.-
languages.eTry selecting from the discOs menu if one is available. 8
No menu play.eThis function depends on software availability.-
No subtitles.eThis function depends on software availability.-
eSubtitles are cleared from the television. Turn on the subtitles.12
eSubtitle position is wrong. Adjust the position.12
Soundtrack and/or subtitle eThis function depends on software availability.-
Referencelanguage is not the one selected
with the SETUP menus.
Cannot change angle.eThis function depends on software availability. Even if a disc has a number of angles recorded, these -
angles may be recorded for specific scenes only.
You have forgotten your ratings eWhile stopped, press and hold [:/6 ] and [; ] on the unit and then also press and hold [< ] on -
password.the unit until OInitialized� disappears from the television. Turn the unit off and on again.
Reset all the settings to Factory All settings will return to the default values.
Preset.
The drawer stops while opening.eThere are more than 5 discs in the unit. Remove one or more discs and turn the unit off and on again.-
Picture
Picture distorted.eSome distortion is normal during SEARCH.-
Menu not displayed correctly.eRestore the zoom ratio to a 1.00.13
eSet the subtitle position to 0.12
eSet O4:3 Aspect� to ONormal�.16
No picture.eCheck the connection.4
eMake sure the television is on.-
eEnsure the televisionOs video input setting (e.g., VIDEO 1) is correct.-
The picture shown on the eGo to Video in the SETUP menus, and change OTV Aspect� to suit your television.7, 18
television is not normal. eUse the television to change the aspect to the correct one.-
(The sides of the picture are cut If your television cannot change the aspect when input is progressive, try changing O4:3 16
off, the picture is stretched Aspect� with the on-screen menu icons.
horizontally, or black bands eTurn off the zooming feature of your television if you are using Variable Zoom.13
appear at the top and bottom of eEnsure that the unit is connected directly to the television, and is not connected through a video 4
the screen.)cassette recorder.
There is ghosting when eChange OVideo output mode� to O480I�. This problem is caused by the editing method or material 17
progressive output is on.used on DVD-Video, but should be corrected if you use interlace output.
Picture quality is poor.eCheck the settings in the On-Screen Menu IconsO Picture Menu. 17
The SETUP menus and other eThe unit and television are using different video systems. -
screens shown on the television Reference
are displayed incorrectly.Use a multi-system or PAL television.
Colors appear faded.nits\for\Asia]
Use a multi-system or NTSC television.
RQT6726
20
ACEC
PANASONIC
