If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance... 2. If you need assistance*...
Performance problems often result from little things Call Whirlpool COOL-LINE@service assistance
you con find and frx yourself without tools of any kind telephone number. Dial free from:
It the electricity goes off: Continental U.S. . . . . . . . . . . . . . (800) 253-1301
Learn how long the power ~111 be off by callrng the Michigan . . . . . . . . . . . . . . . . , . . . (800) 632-2243
power company. Alaska & Hawaii . . . . . . . . , . . . (800) 253-1121
l If sewice IS to be- Interrupted 24 hours or less, keep and talk with one of our trained Consultants. The Con-
the freezer closed Most food will stay frozen sultant con Instruct you in how to obtain satisfactory
l If service IS to be interrupted longer than 24 hours, operation from your appliance or, if service ts neces-
tl< this sary, recommend a qualified service company in
your area
1. Remove all UI lfroren food and store in a frozerl
food locker. OR...
2. Place 2 lbs (0 9 kg) of dry Ice in freezer for every
3. If you need service*...
cu fl of freezer space This WIII keep frozen foods
Whirlpool has a na-
for 2 to 4 days Wear gloves to protect your hands
tionwide network of
from dry Ice burns
franchised TECH-CARE@
3. If neither fooa locker storage or dry ice IS avail
Service Companies.
able, use or can perlshable food at once
TECH-CARE service
l The iength of time food WIII stay frozen depends on technicians ore trained
several factors. For Instance. a full freezer will reman to fulfill the product
cold longer thar a freezer partially frlled. And o warranty and provide
freezer full of meat will stay cold longer than a
after-warranty service,
freezer filled with baked goods Also, if the food still
anywhere In the United
contains Ice crystals, it may be safely refrozer. al- States To locate TECH-
though the qualrtv and flavor may be affected Use CARE service in your area, call our COOL-LINE servrce
this food as soon as convenient If the condttron of assistance telephone number [see Step 2) or look In
the food IS poor ?-Jr IS In any way questronable. It IS your telephone directory Yellow Pages under,
dse to dispose G+ it
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
If your freezer stops running:
OR
l IS the power supply cord plugged Into a live crrcurt WrIHLP!JOL APPLIANCES WHIRLPOOL APPLlA'IICtb
with the proper voltage? [See page 4 ) FRANCHISED TECH CARF SERVICE FRANCHISED TICH CARE SERVICE
l hove you checked your home?s moin fuses or circuit jEh'\ /f 'I; c '0 i11!4.V/b..4 SK/ii /( 6 C Ollil-\.\lF \
XYL SERVICE CO kYZ SEHVICE CO
breaker box7 Ii., Mdpl? 'is 9599 173 Mdllle 999 9999
l Is the Temperature Control turned ON7 OR
WASHING MACHINES. DRYERS
If the motor seems to run too long: 8 IRONERS-SERVICING
1. if large amounts of unfrozen food hove been put
WHIRLI'OOL APPLIANCES
nto the freezer, the motor will run longer FRANCHISE0 TECH CARE SERVlCt
2. ,In ho? summer c!ays or If the room IS hot, the motor
ir~~li rur longer I! provide the correct amount of
crooling
if the freezer feels warm:
4. If you have a problem*...
During normal operating condrtrons the freezer
Call our COOL-LINE sewice assistance telephone
-ransfers heat removed from food packages and air
number [see Step 2) and talk with one of our Consul-
c;pace to the out&e room air The freezer cabinet
tants, or if you prefer, write to,
?nay feel swarm
Mr Robert Stanley
If frost builds up on the trim strip around top of Drvisron Vice President
cabinet: Whrrlpool Corporation
1. Check the fit of rhe IId to make sure It IS sealrng 2000 US33. North
(With the Iid closed, press down firmly on the edges Benton Harbor, Ml 49022
.>r at the center of the Iid This pressure will cause
?If you must call or write, please provide model
the flexible Ird tc fit flat against the cabinet and
number, serial number, dote of purchase, and a com-
seal
plete description of the problem This information IS
2. Do not open or close the lrd by grasping a corner
needed in order to better respond to your request for
Use the handle
assistance. |