TROUBLESHOOTING GUIDE
Before requesting service for this unit, check the table below for the possible cause of the problem. Some
simple checks or minor adjustment on your part may eliminate the problem and restore proper operation. If
you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the
problem, call us at 1-800-338-0552 to locate the servicer near to you.
ProblemProbable cause(s)Suggested remedy
Massage does not start.The power cord is not plugged in.Plug the power cord into an AC outlet
(120 V).
The power switch is at the ?off ?Slide the power switch to ?on?.
position.
The operating lock switch is set toSet the operating lock switch to ?open?.
?lock? position.
During reclining if any force orRemove any obstacles. If the leg
resistance is encountered, such as massage operation indicator lamp on the
the chair hitting an obstacle, thecontroller blinks and the chair stops, turn
chair may stop for safety.off the power switch and then turn on
after 10 seconds. Then, press the
?on/off? button on the controller to start
the massage.
During operation if the chairRaise your back slightly from the
encounters any force ormassage heads. If all operation indicator
resistance, the massage headslamps on the controller blink and the
stop for safety.chair stops, turn off the power switch and
then turn on after 10 seconds. Then,
press the ?on/off? button on the controller
to start the massage.
Kneading massage cannotThe massage heads must move to Wait until the massage heads reach the
be changed immediately to the narrowest position for a rollingnarrowest position.
a rolling massage.massage.
Massage heads do notYour shoulders are too high.Shift your waist forward and recline the
reach your shoulders.chair back.
It seems as if the massage This is because an alternatingPress the ?tap? button in the manual
heads are at differenttapping mechanism is used. It isoperation mode. Then press the ?quick
heights.not a malfunction.stop? button to turn off the tapping.
Check under the back cushion and
cushion insert pad with your hands to
see whether the massage heads have
stopped in an aligned position. If not,
repeat this process until the massage
heads are aligned when stopped.
Alternating tapping mechanism
Approx. 13/32 in.
(1 cm) at most
Approx. 13/32 in.
(1 cm) at most
When stopped, the misalignment
is approx. 13/32 in. (1 cm) at most.
19 |
ACEC
PANASONIC
