SERVICING
Before contacting your local ZANUSSIThe door does not open
Service Centre, please make the followingn
The safety device has locked it
checks:
nWater in the tub: the door cannot be opened if water
is present in the tub
The machine does not start up
nThe door is not closed properly
nNo water is entering the machine (see: the machineIf, after the above checks, there is still a fault, call your
local Zanussi Service Centre.
does not fill)
nThe selector dial is not correctly positioned and pulled
Please make sure you give the model and serial number
out
of the appliance.
This information can be
The machine does not fill..........Ser.Mod.
found on the rating plate
nThe water taps are not turned on(see picture) or on the
nThe water supply has been disconnectedguarantee card.
nThe inlet hoses are kinked
nThe water pressure is too low
nThe water inlet filters are clogged
Mod. ..........
Prod. No. ...........
nThe door is not closed properly
Ser. No. .........
P0042
The machine empties as it fillsOriginal spare parts can be purchased from Zanussi
nThe end of the drain hose is too lowService Centres.
nThe end of the drain hose is submerged in waterIn-guarantee customers should ensure that the
above checks have been made as the engineer will
nDrain pipe has no vent-hole
make a charge if the fault is not a mechanical or
electrical breakdown.
The machine does not drain or spinPlease note that proof of purchase is required for
nYou have selected a gentle programme with the rinseany in-guarantee service calls.
hold option
nThe drain filter is clogged
nThe drain hose is kinked
nThe drainage system pipes are blocked
nThe drain hose extension is incorrect
nThe wash load is unbalanced: redistribute the clothes
inside the drum to allow the machine to spin
The machine leaks or overflows
nToo much detergent
nUnsuitable detergent
nThe inlet hose(s) is (are) loose
nThe detergent dispenser drawer or recess is clogged
nThe end of the drain hose is not securely positioned
nThe drainage system pipes are blocked
The machine vibrates or is noisy
nThe internal packing/transit bolts have not been
removed
nThe machine is not level
nThe machine is in contact with the wall or furniture
nThe washing load is badly distributed
nThe machine is overloaded
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ACEC
ZANUSSI
