10ENGLISH
Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, contact the Customer
Care Centre in your country.
ProblemPossible causeSolution
The iron is plugged in but theThere is a connection problem.Check the mains cord, the plug and
soleplate is cold.the wall socket.
The temperature dial has been set to Set the temperature dial to the
MIN.required position.
No steam.There is not enough water in theFill the water tank (see chapter
water tank.'Preparing for use').
The steam control has been set toSet the steam control to a position
position 0.between 1 and 6 (see chapter 'Using
the appliance').
The iron is not hot enough and/or the Select an ironing temperature that is
drip-stop function has been activated. suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the temperature light has
gone out before you start ironing.
No shot of steam or no vertical shot The (vertical) shot-of-steam function Continue ironing in horizontal position
of steam.has been used too often within a very and wait a while before using the
short period.shot-of-steam function or the vertical
shot-of steam function again.
The iron is not hot enough.Select an ironing temperature that is
suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the temperature light has
gone out before you start ironing.
Water droplets drip onto the fabric.The cap of the filling opening has not Press the cap until you hear a click.
been closed properly.
An additive has been poured into the Rinse the water tank and do not put
water tank.any additive in the water tank.
Flakes and impurities come out of the Hard water forms flakes inside theUse the Calc-Clean function once or a
soleplate during ironing.soleplate.few times (see chapter 'Cleaning and
maintenance').
The temperature light blinks (TypesThe safety shut-off function hasMove the iron slightly to deactivate
GC4043,40,38,35,33,30 only).switched the iron off (see chapterthe safety shut-off function.The light
'Features').goes out. |
ACEC
PHILIPS
