ENGLISH11
Guarantee & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Customer Care Centre in your country.
Possible cause(s)SolutionProblem
There is a connection problem.Check the mains cord, the plug and
the wall socket.The iron is plugged in but the soleplate
is cold.
There is not enough water in theFill the water tank (see 'Filling theThe iron does not produce any steam.
water tank.water tank').
The steam control has been set to Set the steam control to a position
position O.between 1 and 6 (see 'Steam ironing').
The iron is not hot enough.Select an ironing temperature that is
suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
The (vertical) shot-of-steamContinue ironing in horizontal positionThe (vertical) shot-of-steam function
function has been used too oftenand wait for a while before using thedoes not work.
within a very short period.(vertical) shot-of-steam function again.
The iron is not hot enough and/or Select an ironing temperature that is
the drip-stop function has beensuitable for steam ironing (2 to
activated.MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
The cap of the filling opening hasClose the cap properly.You will hear a
not been closed properly.click.Water droplets drip onto the fabric.
An additive has been poured intoRinse the water tank and do not put
the water tank.any additive in the water tank.
You have been using hard water,Use the calc-clean function a few timesFlakes and impurities come out of the
which has caused scale flakes to(see 'Using the calc-clean function').soleplate during ironing.
develop inside the soleplate.
The safety shut-off function hasMove the iron slightly to deactivate the
switched the iron off (see 'Safetysafety shut-off function.The pilot lightThe red pilot light blinks (types
shut-off function')stops blinking.GC4243, GC4238 and GC4233 only).
There is a connection problem.Check the mains cord, the plug andThe iron is plugged in but the blue
the wall socket.alert light is out (types C4243 and
GC4238 only). |
ACEC
PHILIPS
