Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Solution
Problem
Make sure the power cord is plugged in, then press POWER.
TV will not turn on
The remote control batteries may be dead. Replace the batteries.
No picture, no soundCheck the antenna/cable connections.
The sound may be muted. Press VOL+.
No sound, picture OK
The station may have broadcast difficulties. Try another channel.
Poor sound, picture OK The station may have broadcast difficulties. Try another channel
Check the antenna connections.
Poor picture, sound OK The station may have broadcast difficulties. Try another channel.
Adjust the picture from the menu.
The station may have broadcast difficulties. Try another channel.
Poor reception of broadcast channelsCheck the antenna connections.
If you are using a VCR, make sure the TV/AV button is set correctly.
Unable to select a certain channel The channel may be deleted with the Add/Del feature.
The station may have broadcast difficulties. Try another channel.
Multiple images
Use a highly directional outdoor antenna.
The station may have broadcast difficulties. Try another channel.
Adjust the TINT and COLOR in the menu.
Poor color or no color
If you change the direction of the TV while it is turned on, the
picture could suffer from color shading. If so, turn off the TV and
allow it to cool down for several hours before turning it on again.
Check to see if the TV/AV mode is properly set.
There may be an obstruction between the remote control and the
The remote control does not operate
remote control sensor.
The remote control batteries may be dead. Replace the batteries.
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ACEC
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