What to do if...
If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the
problem (* see also the corresponding chapter in the user instructions).
ProblemCauseRemedy
The appliance is not ? No water supply.? Open the tap.
working
? The appliance does not load ? Clean the water supply tap filter.
sufficient water.Ensure there are no kinks in the water hose.
? There is a power failure.? Insert the plug into the mains socket.
? Press the Start button.
? Close the door.
? Check the domestic circuit fuse.
? Starting the selected programme. ? The programme can be set to ?0? to start.
If crockery is not ? Insufficient rinse aid.? Increase dosage *.
perfectly dry
? Residual water in cavities.? Load crockery at an angle.
If crockery is not ? The water jet does not reach the ? Arrange crockery so that items do not touch
perfectly cleancrockery.each other. Load crockery upside down.
? Insufficient detergent.? Follow recommended detergent dosage.
? Unsuitable programme.? Select a more intense wash cycle.
? Spray arms blocked.? The spray arms must be able to turn freely.
? Spray arm nozzles clogged.? Remove any impurities obstructing the water
flow *.
? Incorrect detergent/detergent ? Use a good quality detergent.
too old.
Sandy or grainy ? Clogged filters.? Check filters regularly/if necessary clean *.
residues
? Filters incorrectly assembled.? Insert the filter correctly *.
Colour of plastic ? Tomato/carrot juice...? Depending on the material, if necessary use a
parts fadeddetergent with a greater whitening power.
Deposits on crockery
?removable? Streaks on the crockery/glasses.? Increase the rinse aid dosage *.
? Streaks on glasses.? Reduce the rinse aid dosage *.
? Layer of salt on crockery/glasses. ? Close the salt container lid properly*.
? not removable? Insufficient water softening, ? Change water hardness setting, if necessary
calcium deposits.add salt *.
Opaque glasses/ ? Cannot be washed in the ? Use suitable glasses.
glasses not sparklingdishwasher.
Rust on cutlery? Not made of stainless steel.? Use suitable cutlery.
Identifying ? The START indicator lamp flashes. ? Ensure that the filter assembly is not clogged
appliance faultsand if necessary clean it *.
Start the programme again. Press the START
button for about 2 seconds, until the START
indicator lamp switches off. Select a new
programme and press the Start button again.
? Indicator F... (if provided).? Call the After-Sales Service.
If after carrying out the above checks the malfunction persists or appears again, turn the appliance off
and turn off the water supply tap, then call our After-Sales Service (see guarantee).
Before contacting our After-Sales Service, take note of the following:
? The nature of the fault.
? The appliance type and model.
? The service code (the number indicated on the adhesive rating
plate) inside the door on the right-hand side.
BK/IV/GB |