Cause 3: Dirt Use the cleaning kit to clean the rollers.
accumulated on pick Replace Drive Shaft/Pivot Assembly if
and drive rollers cleaning several times does not help.
Cause 4: Paper Motor Listen and look out for motor and roller
movement. If no movement, use
multimeter to probe contacts. If power is
live, replace Paper Motor.
Cause 5: Paper Motor Listen and look out for motor and roller
power supply movement. If no movement, use
multimeter to probe contacts. If power is
not live, the Paper Motor Power Supply
has failed.
Cause 6: Electrical Change Main Harness if necessary.
contacts
troubleshooting print media problems
Service and Repair hp restricted 5 - 79 |