2. Ribbon trouble
Trouble:The ribbon is wound round the capstan roller and cannot be taken out. (Ribbon jamming)
Cause: . Abnormal ribbon cassette
. Abnormal installation position of ribbon guide
. Abnormal chassis assembly (Deterioration in take-up reel clutch torque or ribbon path
abnormality due to chassis deformation)
Remedy: . Remove the mechanical deck block from the lower cabinet, turn the gear engaged with the
stepping motor gear, and eliminate the ribbon.
. Confirm that the ribbon guide is fixed in parallel with the heat sink and in the non-floating
state.
(If the ribbon guide is not fixed in the conditions above)
Loosen the fixing screw and fix the ribbon guide again.
. Replace the chassis assembly if it is abnormal.
3. Print trouble
Trouble:. Paper is not fed from the paper feed tray.
. Abnormality is detected at equal pitch intervals in the paper feed direction of the printed
side.
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An abnormal point can be confirmed according to the interval of a pitch.
. Pitch interval of 18.8 mm:Pinch roller abnormality
. Pitch interval of 20.4 mm:Capstan roller abnormality
. Pitch interval of 37.7 mm:Platen roller abnormality
Cause: . Adhesion of dust or grease
. Adhesion defect (in case of a pinch roller and platen roller)
. Welding defect (in case of a capstan roller)
Remedy: . Remove the mechanical deck block from the lower cabinet and clean each roller. (For the
dust adhering to the capstan roller, eliminate it using a gum tape.)
Trouble:A stripe is detected in the paper feed direction of the printed side.
Cause: . Broken thermal head
. Flaw and scar on ribbon guide
. Flaw and burr on the printed side of paper path of K (paper feed) frame assembly
Remedy: Replace each part.
5-4. Upgrade
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Download the latest firmware and technical memo from the home page of GSP.
1. Firmware
The firmware of the DDP-SV55 is stored in IC102 (flash memory) on the DK-41 board.
The firmware can be upgraded using a PC card by employing flash memory for program storage memory.
2. Upgrade
Upgrade when requiring the improvement in a function (the version up of firmware).
DPP-SV55 V1 (UC, CE)5-7 |