SymptomCheck these items
Trouble symptoms and remedies
Picture is ghostingY Eliminate the use of video cable extensions and/or video switch boxes.
If the problem is caused by the connected computer or other equipment, please refer to the connected equipmentOs instruction manual.Y Check that all plugs are Ţrmly seated in their sockets.
Use the self-diagnosis function (page 18) if the following recommendations do not resolve the problem.Picture is not centered or sized Y Press the ASC button (page 9).
properlyY Adjust the size (page 11) or centering (page 11). Note that some video modes do not Ţll
SymptomCheck these itemsthe screen to the edges.
No pictureEdges of the image are curvedY Adjust the geometry (page 12).
If the 1 (power) indicator is not litY Check that the power cord is properly connected.Wavy or elliptical pattern (moire) Y Cancel the moire (page 13).
Y Check that the 1 (power) switch is in the Oon� position.is visible
xProblems caused by the connected computer or other equipment
If the NO INPUT SIGNAL message Y Check that the video signal cable is properly connected and all plugs are Ţrmly seated in Y Change your desktop pattern.
appears on the screen, or if the 1 their sockets. If you are using the Ţve BNC connectors, connect them in the correct order
Color is not uniformY Degauss the monitor* (page 14). If you place equipment that generates a magnetic Ţeld,
(power) indicator is either orange or (from left to right: Red-Green-Blue-HD-VD) (page 6).
such as a speaker, near the monitor, or if you change the direction the monitor faces, color
alternating between green and Y Check that the input select setting is correct (page 9).may lose uniformity.
orangeY Check that the HD15 video input connectorOs pins are not bent or pushed in.
Y Adjust the landing (page 13).
xProblems caused by the connected computer or other equipmentWhite does not look whiteY Adjust the color temperature (page 12).
Y The computer is in power saving mode. Try pressing any key on the computer keyboard.
Y Check that the Ţve BNC connectors are connected in the correct order (from left to right:
Y Check that the computerOs power is Oon.�Red-Green-Blue-HD-VD) (page 6).
Y Check that the graphic board is completely seated in the proper bus slot.
Letters and lines show red or bY lue Adjust the convergence (page 13).
If the OUT OF SCAN RANGE xProblems caused by the connected computer or other equipmentshadows at the edges
message appears on the screenY Check that the video frequency range is within that speciŢed for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the Monitor buttons do not operateY If the control lock is set to LOCK, set it to UNLOCK (page 14).
frequency range to the following.USB peripherals do not functionY Check that the appropriate USB connectors are securely connected (page 8).
Horizontal: 30 � 107 kHz (GDM-F400), 30 � 121 kHz (GDM-F500)Y Check that the 1 (power) switch is in the Oon� position.
Vertical: 48 � 160 Hz
xProblems caused by the connected computer or other equipment
If no message is displayed and the 1 Y Use the Self-diagnosis function (page 18).Y Check that the power of any self-powered USB compliant peripheral devices is Oon.�EN
(power) indicator is green or �ashing Y Install the latest version of the device driver on your computer. Contact your deviceOs
orangemanufacturer for information about the appropriate device driver.
If using Windows 95/98Y If you replaced an old monitor with this monitor, reconnect the old monitor and do the Y If your USB compliant keyboard or mouse does not function, connect them directly to
following. Install the Windows Monitor Information Disk (page 7) and select this monitor your computer, reboot your computer, and make any necessary adjustments to the USB
(OGDM-F400� or OGDM-F500�) from among the Sony monitors in the Windows 95/98 settings. Then reconnect the keyboard or mouse to the monitor.
monitor selection screen. If you choose to select OPlug and Play,� connect the monitor to Y For customers using Windows 95
the computer with the HD15 video signal cable. You cannot use the Ţve BNC connectors.1.Right-click on My Computer and select Properties.
1-72.Click on the Device Manager tab. Scroll down and select Universal Serial Bus
If using a Macintosh systemY Check that the Macintosh adapter and the video signal cable are properly connected
Controller.
(page 6).
,If Universal Serial Bus Controller does not appear, you need to load a USB
Picture �ickers, bounces, Y Isolate and eliminate any potential sources of electric or magnetic Ţelds such as other supplement disk. Contact your computerOs manufacturer for more information about
oscillates, or is scrambledmonitors, laser printers, electric fans, �uorescent lighting, or televisions.obtaining a USB supplement disk.
Y Move the monitor away from power lines or place a magnetic shield near the monitor.3.Select Generic USB Device from the USB controller list and click on Properties.
Y Try plugging the monitor into a different AC outlet, preferably on a different circuit.4.If there is a check in the box next to ODisable in this hardware proŢle,� remove the
Y Try turning the monitor 90° to the left or right.check.
5.Click on Refresh.
xProblems caused by the connected computer or other equipment
Y Check your graphics board manual for the proper monitor setting.A hum is heard right after the Y This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is
Y ConŢrm that the graphics mode (VESA, Macintosh 21" Color, etc.) and the frequency of power is turned onautomatically degaussed for three seconds.
the input signal are supported by this monitor (page i). Even if the frequency is within the
proper range, some video boards may have a sync pulse that is too narro*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard,w for the monitor but this is not a
to sync correctly.malfunction.
Y Adjust the computerOs refresh rate (vertical frequency) to obtain the best possible picture.
Displaying this monitorOs name, serial number, If the problem persists, call your authorized Sony dealer and give
Picture is fuzzyY Adjust the brightness and contrast (page 11).
and date of manufacture.the following information.
Y Degauss the monitor* (page 14).Y Model name: GDM-F400, GDM-F500
Y If CANCEL MOIRE is ON, the picture may become fuzzy. Decrease the moire While the monitor is receiving a video signal, press and hold the Y Serial number
cancellation effect or set CANCEL MOIRE to OFF (page 13).joystick for more than three seconds to display this monitorOs
Y Name and specifications of your computer and graphics board.
information box.
Example
INFORMATION
MODEL : GDM F500
SER NO : 1234567
MANUFACTURED : 1998-52
1617 |
ACEC
