Media-Handling Problems
Use only media that meets the specifications outlined in the
HP LaserJet Printer Family Paper Specification Guide.
For media specifications for this printer, see the ?Supported Media
Weights and Sizes? section in chapter 3.
Printer feeds multiple sheets
CauseSolution
The input tray is overfilled.Remove excess media from the input tray.
The media is not under the tabs in the input Open the input tray and verify that the media is
tray (Trays 2 and 3).seated under the metal tabs.
Print media is sticking together.Remove media, flex it, rotate it 180 degrees or
flip it over, and then reload it into the tray.
Note: Do not fan media. Fanning can cause
static electricity, which can cause media to
stick together.
Media does not meet the specifications fOnly use media that meets the media-use or this
printer.specifications for this printer (see the
supported media weights and sizes section in
chapter 3).
Printer feeds incorrect page size
CauseSolution
The correct media size is not loaded in the Load the correct size media in the input tray.
input tray.
The correct media size is not selected in ySelect the correct media sizour e from your
software application or printer drivsoftwer.are application or printer driver.
The correct media size for Tray 1 is not From the control panel, select the correct
selected in the printer control panel.media size for Tray 1.
146 Solving Problems with the PrinterEN |