SECTION FIVE
IF YOU HAVE A
PRINTING PROBLEM
How You Can Find the Solution
When printing from software applications, many printer
problems and the corrective actions you should take are
reported in dialog boxes on your computer screen. When you
receive such a message, follow the instructions given. If you
donOt receive an error message, but you suspect a problem with
the printer, Ţnd the problem in this section and try the given
solution(s).
If your printer does not print, go directly to If Nothing
Prints on page 48. Otherwise, Ţnd the symptom that most
closely matches your printerOs problem in the troubleshooting
tables in this section. For each listed symptom, more than one
solution is usually possible. The Ţrst solution given is the most
probable corrective action for the symptom. However, if that
solution does not solve the problem, perform the other solutions
in the order they appear until the problem is solved.
If you are unable to solve a problem using the
troubleshooting tables in this section, refer to Contacting
Customer Support on page 65 for a listing of resources available
to you for the support and maintenance of your printer.
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ACEC
