Service & Spare PartsContents
In the event of your appliance requiring service, or if you wish to pur-chase
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
spare parts, contact your local AEG Service Force Centre by telephoning:
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
08705 929929Appliance Packaging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Disposal of old Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Your call will be automatically routed to the Service Force Centre covering
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
your post code area.
Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
In guarantee customers should ensure that the checks on the previous
The chest freezer needs air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
pages have been made as the engineer will make a charge if the fault is
Appliance Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
not a mechanical or electrical breakdown.
Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Please note that proof of purchase is required for in-guarantee service
Appliance Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
caIIs.
Controls and monitoring devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Help us to Help YouStarting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Temperature regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Please determine your type of enquiry before writing or telephoning.
Interior Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
When you contact us we need to know:
Storage baskets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1. Your name, address and post code.
Switching the Appliance Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2. Your telephone number.
3. Clear and concise details of the fault.Maximum capacity / Stacking limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. The model number and serial number (see rating plate).
5. Date of purchase.Freezing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Frozen Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Customer Care
Defrosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
For general enquiries concerning your AEG appliance and for further
information on AEG products, contact our Customer Care Department byCleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
letter or telephone, as follows: ,
Energy Saving Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Customer Care Department
AEG Domestic Appliances What to do if. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
55-77 High StreetCorrecting Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Slough Replace light bulb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Berkshire
SL1 1 DZService & Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tel: 08705 350350, calls this number may be recorded for trainingCustomer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
purposes.
Regulations, Standards, Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Special accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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