Warranty / Contact Alesis
Alesis Limited Warranty
ALESIS CORPORATION ("ALESIS") warrants this product to be free of defects
in material and workmanship for a period of one (1) year for parts and for a period of
For more effective
one (1) year for labor from the date of original retail purchase. This warranty is
enforceable only by the original retail purchaser and cannot be transferred or assigned. service and product
For the most effective service, the purchaser should register the purchase on the
update notices, please
ALESIS website at http://www.alesis.com/support/warranty.htm.
During the warranty period ALESIS shall, at its sole and absolute option, either repair register your GRIP
or replace free of charge any product that proves to be defective on inspection by online at:
ALESIS or its authorized service representative. In all cases disputes concerning this
warranty shall be resolved as prescribed by law. http://www.alesis.com/
To obtain warranty service, the purchaser must first call or write ALESIS at the
support/warranty.htm
address and telephone number available on the Alesis Website to obtain a Return
Authorization Number and instructions concerning where to return the unit for
service. All inquiries must be accompanied by a description of the problem. All
authorized returns must be sent to ALESIS or an authorized ALESIS repair facility
postage prepaid, insured and properly packaged. Proof of purchase must be
presented in the form of a bill of sale, canceled check or some other positive proof
that the product is within the warranty period. ALESIS reserves the right to update
any unit returned for repair. ALESIS reserves the right to change or improve design
of the product at any time without prior notice.
This warranty does not cover claims for damage due to abuse, neglect, alteration or
attempted repair by unauthorized personnel, and is limited to failures arising during
normal use that are due to defects in material or workmanship in the product.
THE ABOVE WARRANTIES ARE IN LIEU OF ANY OTHER
WARRANTIES OR REPRESENTATIONS WHETHER EXPRESS OR
IMPLIED OR OTHERWISE, WITH RESPECT TO THE PRODUCT, AND
SPECIFICALLY EXCLUDE ANY IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE OR MERCHANTABILITY OR OTHER
IMPLIED WARRANTIES. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
IN NO EVENT WILL ALESIS BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT OR OTHER DAMAGES RESULTING
FROM THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY,
INCLUDING, AMONG OTHER THINGS, DAMAGE TO PROPERTY,
DAMAGE BASED ON INCONVENIENCE OR ON LOSS OF USE OF THE
PRODUCT, AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES
FOR PERSONAL INJURY. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
THIS CONTRACT SHALL BE GOVERNED BY THE INTERNAL LAWS OF
THE STATE OF CALIFORNIA WITHOUT REFERENCE TO CONFLICTS
OF LAWS. This warranty gives you specific legal rights, and you may also have other
rights required by law which vary from state to state.
This warranty only applies to products sold to purchasers in the United States of
America or Canada. The terms of this warranty and any obligations of Alesis under
this warranty shall apply only within the country of sale. Without limiting the
foregoing, repairs under this warranty shall be made only by a duly authorized Alesis
service representative in the country of sale. For warranty information in all other
countries please refer to your local distributor.
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