What should I do when the automatic safety system detects a malfunction?
The programme is interrupted and various indicators (depending on model) point to the source of the fault.
Fault description table:
The display indicates:Fault description
FH?Water inlet fault?
FP?Draining fault?
F5 to F15?Electrical components fault?
FA?Water stop fault?
F4?Foam detection / Overdosing of detergent?
a. Water inlet fault (no or insufficient water supply)c. Electrical module fault
The display alternately shows ?FH?. If fitted, the The display shows ?F5? to ?F15?.
red ?Water Tap? indication lights up. Switch off the Select a programme and press the ?Start/Pause?
appliance by turning the programme selector to button again.
the ? ? position and unplug it.If the fault re-occurs, contact After-Sales Service
Check whether:(see ?After-Sales Service?).
d.Water Stop fault (depending on model)
? the tap is fully turned on and the water supply
pressure is sufficient;The pump operates and the display shows ?FA?. If
fitted, the red ?Water Stop? Indication lights up.
? the water inlet hose is kinked;Switch the appliance off by turning the programme
? the mesh filter in the water inlet hose is blocked
selector to the ? ? position, unplug the appliance
(see ?Care and Maintenance?);and turn off the water tap.
? the water in the water inlet hose is frozen.The ?Water Stop? fault may have been
? the appliance has a safety hose and the safety triggered by:
valve is open (red indicator in the safety valve 1.too much foam.
inspection window).2.a leak in the inlet hose or in the appliance.
In this case replace it with a new safety hose.Tilt the appliance forwards carefully to allow the
Reconnect the appliance.water to drain out.
Reselect the desired programme and press the Then:
?Start/Pause? button to continue with the 1.Reconnect the appliance,
programme (do not add detergent for this programme).2. turn on water supply (if ?Start/Pause? button is not
pressed, but the machine begins to fill, turn off the
If the fault re-occurs, contact the After-Sales (see
?After-Sales Service?)water supply tap and contact After-Sales Service),
3.reselect the desired programme and press the
b.Draining out fault
?Start/Pause? button.
The display alternately shows ?FP?. Switch the If the fault occurs again, contact After-Sales
appliance off by turning the programme selector to Service (see ?After-Sales Service?).
the ? ? position and unplug it.
e.Foam detection
Check whether:The display shows ?F4? (if fitted, the red ?Water
? the drain hose is kinked (see ?Installation?);Stop? indication lights up); too much foam
? the pump impeller is obstructed (see ?Cleaning interrupted the washing programme.
The Foreign Body Trap?).1.Press the ?Start/Pause? button.
2.Move the programme selector to the ?Drain?
? the water in the drain hose is frozen.
? if water has remained in the drum, you can drain programme.
3.Start this programme by pressing the
it by following the instructions in the chapter
?Draining Residual Water?.?Start/Pause? button again.
4.After the ?Drain? programme is finished, start
IMPORTANT: Before draining, allow the wash the original washing programme again, but avoid
water to cool down.
excessive detergent dosing.
Reconnect the appliance.If your washing machine has an LCD-display,
Reselect the desired programme and press the 1.Cancel the preselected programme by pressing
?Start/Pause? button to continue with the the ?Reset? button.
programme (do not add detergent for this programme).2.After the ?Drain? programme is finished, start
If the fault re-occurs, contact After-Sales Service the original washing programme again, but avoid
(see ?After-Sales Service?).excessive detergent dosing.
GB 13 |