Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer.
Before contacting your local Service Agent, please carry out the checks listed below.
SymptomSolution
The machine will not start The door has not been properly closed.
The plug is not properly inserted in the power socket.
There is a power failure.
The machine does not fillEnsure the water tap is open.
with waterEnsure the mains water supply has not been cut off.
The inlet hose may be squashed or bent. Reposition the hose.
The inlet hose may be blocked. Switch off the water supply and clean the
filter.
The filters are blockedClean the filters (refer to "Maintenance and cleaning").
The spray arms are not rotatingEnsure the crockery is loaded correctly.
The dishwasher will not drainThe drain hose may be squashed or bent. Reposition the hose.
The sink may be blocked. Clear any blockages.
The drain hose extension is not correct. Follow the instructions for connecting
to the waste.
There is no vent in the end of the drain hose.
The machine is noisyDishes are rattling against each other, refer to Loading your machine .
The spray arms are knocking against the dishes. Refer to "Loading your
machine".
The door is difficult to closeThe dishwasher is not level, or not properly built-in.
The dishes are not quite dryThe rinse aid has run out or too little is being used.
The dishes are not cleanThe baskets are too full.
(poor wash)The dishes have not been arranged properly.
The spray arms do not rotate
The spray arms are clogged.
The filters are clogged.
The filters are not in the correct position.
Not enough detergent has been used or it is unsuitable.
The detergent is old or has gone hard.
The washing programme selected is too gentle.
If after all these checks, the problem persists, contact your
local Service Agent, quoting the model and serial number. ThisService and spare parts
information can be found on the rating plate located on theThis product should be serviced by an authorised Service
right hand side of the dishwasher door (see picture).engineer, and only genuine spare parts should be used.
Under no circumstances should you attempt
to repair the machine yourself.
Repairs carried out by inexperienced persons may cause
injury or serious malfunctioning. Contact your local
Service Agent.
Always insist on genuine spare parts.
Protection against floodingProd.No. ........Ser. No. .........
Mod. ........The machine is fitted with a device in the bottom of theRA01
machine to protect against flooding. The device will operate if
there are any leaks in the machine, however it will only operate
if the machine is on.
In case of intervention turn off the water tap and call the
Service Centre.
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ACEC
