TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMSPOSSIBLE SOLUTIONS
YMake sure the power cord is plugged in.
YTry another AC outlet.
TV does not operateYPower is off, check fuse or circuit breaker.
YUnplug unit for an hour, then plug it back in.
YSet the 2 way selector switch on the remote control correctly (See page 6).
YStation or CATV experiencing problems, tune to another station.
Poor sound or No soundYCheck sound adjustments (Volume and Muting).
YCheck for sources of possible interference.
YStation or CATV experiencing problems, tune to another station.
YMake sure channels are set into memory.
Poor picture or No pictureYCheck antenna or CATV connections, reorient antenna.
YCheck for sources of possible interference.
YCheck picture control adjustments.
YStation or CATV experiencing problems, tune to another station.
Poor reception on some channelsYMake sure channels are set into memory.
YStation signal is weak, reorient antenna to receive desired station.
Y Check for sources of possible interference.
YStation or CATV experiencing problems, tune to another station.
YMake sure channels are set into memory.
Poor color or no colorYCheck picture control adjustments.
YCheck antenna or CATV connections, reorient antenna.
YCheck for sources of possible interference.
YStation or CATV experiencing problems, tune to another station.
YMake sure channels are set into memory.
Picture wobbles or drifts
YCATV company is scrambling signal.
YCheck antenna orientation.
YCheck all CATV connections.
No CATV receptionYSet TV/CATV menu option to the CATV mode.
YStation or CATV system problems, try another station.
YCheck antenna connections, reorient antenna.
Horizontal or diagonal bars on screen
YCheck for sources of possible interference.
YMake sure TV/CATV menu option is in the appropriate mode.
No reception above channel 13
YIf using antenna, check UHF antenna connections.
YBatteries are weak, dead or inserted incorrectly.
YRemote is out of range, move closer to TV within (15 feet).
YMake sure Remote is aimed at sensor.
No Remote operation
YConfirm there are no obstructions between the Remote and the TV.
YMake sure the power cord is plugged in.
YSet the 2 way selector switch on the remote control correctly (See page 6).
YNo broadcast on station tuned.
YSleep Timer is set.
TV shuts off
YON/OFF TIMER is set.
YPower interrupted.
YApproximately 1 hour has passed after the ON TIMER turns on and no button was
pressed (See page 21).
YTV station experiencing problems or program tuned is not closed captioned.
Try another channel.
Closed - Caption is not activated.YCheck CATV connection or VHF/UHF antenna, reposition or rotate antenna.
YPress C.C. button to turn on the closed caption decoder.
Display is not shown in your language.YSelect proper language in the menu options.
YSet the 2 way selector switch on the remote control correctly (See page 6).
The remote control does not operateYProgram remote with a different code.
other product.YThe remote control may not be compatible with your product.
YInstall new batteries.
The remote control does not operateYProgram remote with a different code.
some features of other product.YThe remote control may not be able to operate all features of your product.
23 |
ACEC
