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AV-32&28R370KE.fm Page 42 Thursday, February 6, 2003 10:38 AM
Troubleshooting
If a problem arises while you are using the TV, please read this troubleshooting guide carefully
before you ask to have the TV repaired. You may be able to fix it easily by yourself. For example,
if the mains plug is disconnected from the mains outlet, or the TV aerial has problems, you may
think there is a problem with the TV itself.
Important:
? This troubleshooting guide only covers problems whose causes are not easy to decide. If you
have a question when you are operating a function, read the page(s) for that function carefully,
not this troubleshooting guide.
? If you follow the advice in this troubleshooting guide without any success, unplug the mains
plug and ask for your TV to be repaired. Do not attempt to repair the TV by yourself or to
remove the rear cover of the TV.
? If you cannot turn on the TV? If the TV or aerial suffers interference
? Is the mains plug connected to the mains from other equipment, stripes or noise
outlet?may appear in the picture. Move any
? Is the power lamp lit? If not, press the equipment such as an amplifier, personal
main power button.computer, or a hair drier, that can cause
interference away from your TV. Or try
? No picture or no soundmoving the TV. If the aerial suffers
? Have you chosen a TV channel with very interference from a radio tower or high-
poor reception? If so, the BLUE BACK voltage wire, please contact your local
function will be activated: the entire dealer.
screen becomes blue, and the sound is ? If the TV suffers interference from signals
muted. If you still want to view the TV reflecting from mountains or buildings,
channel, follow the description ?BLUE double-pictures (ghosting) will occur. Try
BACK? on page 28 to try to change the to change the aerial?s direction or replace
BLUE BACK function setting to OFF.it with one with better directionality.
? Have you connected headphones to the ? Are your COLOUR SYSTEM settings
TV?correct? Follow the description
Connecting headphones to the TV turns ?COLOUR SYSTEM? on page 20 to try
off the TV speakers.to solve the trouble.
? Have you set the SPEAKER function to ? Have the COLOUR and BRIGHT settings
OFF? Follow the description been adjusted properly? Follow the
?SPEAKER? on page 22 to check the description ?Picture Adjustment? on
SPEAKER function setting.page 19 to try to adjust them properly.
? Videotaping teletext is not recommended
? Poor picturebecause it may not record correctly.
? If noise (snow) totally block out the
? When a white and bright still image (such
picture, there may be a problem with the as a white dress) is displayed on the
aerial or aerial cable. Check the following
to try to solve the problem:screen, the white part may look as if it is
coloured. This is unavoidable due to the
- Have the TV and aerial been connected nature of the picture tube itself, and not
properly?
due to a TV failure. When the picture
- Has the aerial cable been damaged?disappears from the screen, the unnatural
- Is the aerial pointing in the right colours will also disappear.
direction?
- Is the aerial itself faulty?
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