AV28X10EK/EI/ LCT0893-001A-U/ English
English.book Page 35 Wednesday, February 28, 2001 2:10 PM
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If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV
repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disr tchonne ected from the mains outlet, o
TV aerial has problems, you may think there is a problem with the TV itself.
Important:
?This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are
operating a function, read the page(s) for that function carefully, not this troubleshooting guide.
?If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be
repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.
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?Is the mains plug connected to the mains outlet??Have you adjusted BASS or TREBLE properly? If not, follow
the description ?Sound adjustment? on page 20.
?Is the power lamp lit? If not, press the main power button.
?When TV channel reception is poor, it can be hard to hear
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description ?STEREO / I?II? on page 20 to hear the sound
?Have you chosen a TV channel with very poor reception? If
more easily by changing it to a mono sound.
so, the BLUE BACK function will be activated: the entire
screen becomes blue, and the sound is muted. If you still
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want to view the TV channel, follow the description ?BLUE
BACK? on page 23 to try to change the BLUE BACK funcUHPRWHUHPRWHUHPRWHUHPRWHtion####FRQWUROFRQWUROFRQWUROFRQWURO1111
setting to OFF.
?Have the batteries of the remote control worn out? Follow
?Have you connected headphones to the TV?the description ?Putting batteries into the remote control? on
Connecting headphones to the TV turns off the TV spapeakers.ge 4 and replace them with new batteries.
?Have you set the speaker function to OFF? Foll?Havow e ythou aettempted to use the remote control from the sides
description ?SPEAKER? on page 20 to check the sporeaker rear of the TV or from more than seven metres away from
function setting.the TV? Use the remote control in the front of your TV or
from less than seven metres away.
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?When you are viewing a teletext programme, you cannot
?If noise (snow) totally blocks out the picture, theoperare mte theay be a menus. Pres s th be utton to return to the
problem with the aerial or aerial cable. Check thore dinfollaryowi TV pngrogramme, and then try operating the menus.
to try to solve the problem:
?If the TV will not respond suddenly, press the main power
- Have the TV and aerial been connected properlbuytto?n on the TV and turn off the main power. Press the
- Has the aerial cable been damaged?main power button again to turn on the TV. If the TV returns
to a normal state, it is not a failure.
- Is the aerial pointing in the right direction?
- Is the aerial itself faulty?
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?If the TV or aerial suffers interference from other equipment,
?When the SLEEP TIMER function operates, the TV is
stripes or noise may appear in the picture. Move any
automatically turned off. If the TV is turned off suddenly, try
equipment such as an amplifier, personal computer, or a
to press thüe (standby) button to turn on the TV once
hair drier, that can cause interference away from your TV.
again. If the TV goes back to normal, there is no problem.
Or try moving the TV. If the aerial suffers interference from
a radio tower or high-voltage wire, please contac?t Wheyno a wiur lodeca lscreen signal (WSS) is included in the broadcast
dealer.signal or the signal from an external device, or when the TV is
receiving a control signal from an external device, the ZOOM
?If the TV suffers interference from signals reflecting from
mode will change automatically. When you want to return to
mountains or buildings, double-pictures (ghosting) will
the previous ZOOM mode, pres!s the
occur. Try to change the aerial?s direction or replace it with
button to choose the ZOOM mode again.
one with better directionality.
?If you bring a magnetised device such as a speaker near to
?Are your COLOUR SYSTEM settings correct? Follow the
your TV, the picture may be warped or unnatural colors may
description ?COLOUR SYSTEM? on page 19 to try a way to
appear at the corners of the screen. In this case, keep the
solve the trouble.
device from your TV. If speakers cause this to happen, use
?Have the COLOUR and BRIGHT settings been adjustmedagnetic-shielded speakers instead.
properly? Follow the description ?Picture adjustment? on
?A picture may be tilted due to the earth?s own magnetic field.
page 17 to try to adjust them properly.
If so, use the ?PICTURE TILT? on page 19 to correct the tilt.
?Videotaping teletext is not recommended because it may
?It takes a short time from the time an operation such as
not record correctly.
changing channels is performed until an image is displayed.
?When a white and bright still image (such as a whiThtis e dirses nots) a malfunction. This is the time it takes for the
is displayed on the screen, the white part may loimoka age ts if o sit itabilsize before it can be displayed.
coloured. This is unavoidable due to the nature of the picture
?The TV may make a crackling sound due to a sudden
tube itself, and not due to a TV failure. When the picture
change in temperature. The picture or sound may be
disappears from the screen, the unnatural colours will also
normal. If you hear crackling sounds frequently while you
disappear.
are viewing the TV, there may be other causes. As a
?When viewing images from commercially available vprecaideuotion, ask your service technician to inspect it.
software products, or videos from videotapes which have
?Touching the screen may cause you to feel a slight electric
been recorded improperly, the top of the image may be
shock due to its static electricity. This is unavoidable due to
distorted. This is due to the condition of the video signal, and
the construction of the picture tube. It is not a problem with
not because of malfunction.
the TV. You can rest assured that this static discharge is not
harmful.
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