TROUBLESHOOTING
Solutions to common problems related to your monitor are described here. If none of the solutions
presented here solves the problem, unplug the monitor and consult a Panasonic-authorized dealer or service
center for assistance.
ProblemsPoints to be checkedMeasures
No power supply.Is the AC or DC power plug loosened orFirmly insert the power plug.
disconnected?
Is the battery fully charged (when using DCCharge the battery, or replace it with a charged
power)?battery. (Refer to the instructions provided with the
battery.)
No picture with theIs the video signal output from the connectedSet the connected component correctly.
power on.component?
Is the input signal selected properly?Select the required video signal input with the LINE
A/B switch. (See page 4.)
Is the video cable disconnected?Connect the video signal cable firmly. (See page 8.)
No sound.Is the audio signal output from the connectedSet the connected component correctly.
component?
Is the volume output set at the minimum position?Adjust the VOLUME control. (See page 4.)
Is the audio cable disconnected?Connect the audio signal cable firmly. (See page 8.)
Shaking picture.Is the monitor close to a device generating aMove the device away from the monitor until the
strong magnetic field (motor, transformer, etc.)?picture stabilizes.
No color, wrongIs the color system selected properly?Set the color system correctly with the NTSC/PAL
color, or dark picture.switch. (See page 4.)
Is the MONO (color off) switch set properly?Set the MONO (color off) switch to the OFF (G)
position. (See page 5.)
Has the picture control setting (CONTRAST,Set each picture control to the standard setting
BRIGHT, CHROMA or PHASE) been changed?(center) position. (See page 4.)
Unnatural, irregularlyIs the monitor close to a speaker, magnet or anyMove the device away from the monitor and turn
colored, or distortedother device generating a strong magnetic field?the monitorOs power off. Wait at least 30 minutes,
picture.then turn the power on again.
Dark stripes at theIs the aspect ratio set to 16:9 (g)?Press the 4:3/16:9 switch to restore the normal 4:3
top and bottom of themode (G). (See page 4.)
screen, picture
vertically squeezed.
Picture flows.Is the EXT SYNC switch set properly? Set the EXT SYNC switch properly. (See page 4.)
Front panel switchesIs the monitor being controlled by an externalSet the control on the external unit of the same
do not function.control unit via the TALLY/REMOTE terminal?function as that on the monitorOs front panel to the
OFF (G) position, or disconnect the unit from the
TALLY/REMOTE terminal. (See pages 7 and 8.)
External control notIs the switch on the front panel of the sameSet the control on the front panel of the same
possible with the unitfunction as that on the external control unit to thefunction as that on the external control unit to the
connected to TALLY/ON (g) position?OFF (G) position. (See pages 4, 5, 7 and 8.)
REMOTE terminal.
The following are not malfunctions:
I When a bright still image (such as a white cloth) is displayed for a long period, it may appear to be colored. This is due to the
structure of the cathode ray tube and will be deleted when another image is displayed.
I You experience a mild electric shock when you touch the picture tube. This phenomenon is due to a normal buildup of static
electricity on the CRT and is not harmful.
I The monitor emits a strange sound when the room temperature changes suddenly. This is only a problem if an abnormality
appears on the screen as well.
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