Dealing with Problems (Summary)
When a problem occurs, refer to this page. The ?Reference Manual? also contains detailed information. If a problem
appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the
problem, contact Panasonic Technical Support ( � page 38). You can use the PC Information Viewer to check the
computer?s usage status. (ź Reference Manual ?Dealing with Problems (Advanced)?)
? Starting Up
The power indicator or bat-z Check the cable connection for the AC adaptor.
tery indicator is not litz Check to see if a fully charged battery is properly installed.
z Remove the battery pack and disconnect the AC adaptor, then connect them again.
The computer does not z The computer may not operate when certain USB devices are connected.
operate when a USB device Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Security]
is connectedmenu of the Setup Utility.
[Enter Password] is dis-z Input your Supervisor Password or User Password. If you have forgotten it, contact
playedPanasonic Technical Support (� page 38).
POST Startup Error(s) is � page 23
displayed
Windows startup, or an z Press F9 in the Setup Utility ( � page 23). This will restore the Setup Utility?s set-
operation is extremely slowtings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this
operation may not cause the processing speed to increase.)
z If you install resident software after purchasing this computer, disable the resident
software.
The date and time are incor-z You can set the date and time using the following menu.
rect[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and
Time]
z When the computer is connected to a LAN, confirm the date and time of the server.
z If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support ( � page 38).
z This computer will not correctly recognize the date and time starting from the year
2100 A.D.
When resuming from the z Even when a password has been set in the Setup Utility, [Enter Password] does not
standby or hibernation appear when the computer resumes from the standby or hibernation mode.
mode, [Enter Password] If you want to use the security function when using the standby or hibernation mode,
does not appear even if a use the Windows password as follows:
password has been set in A Select the account to change in [start] - [Control Panel] - [User
the Setup UtilityAccounts] and set the password.
TroubleshootingB Add the check mark for [Prompt for password when computer resumes
from standby] in [Control Panel] - [Performance and Maintenance] - [Power
Options] - [Advanced].
When ?Remove disks or z This means a floppy disk that does not contain system startup information has been
other media. Press any key left in the floppy disk drive. Remove the floppy disk, and press any key.
to restart? (or a similar mes-z If the message still appears even after trying the above measure, this may be an
sage) is displayedindication that some type of hard disk failure has occurred. Contact Panasonic
Technical Support.
When the administrator z If you have created a password reset disk (� page 12), a message is displayed
password is forgottenwhen you fail to correctly enter the password. Follow the message?s instructions and
set the password again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and
then set the password again.
24 |
ACEC
