Dealing with Problems (Summary)
Touch Pad / Touchscreen
The cursor cannot be con-If you are using an external mouse, ensure that the external mouse has been connected
trolled properlycorrectly.
Restart the computer by using the keyboard.
(Press , U , and select [Restart] with R )
If the computer does not respond to keyboard commands, read ?No response?
( page 29).
Unable to input using theHas the Setup Utility been used to set [Touch Pad] to [Enable]?
touch padWhen external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
Unable to point correctlyAs a result of the physical characteristics of the touchscreen, sometimes the position of
with the stylus includedthe stylus does not match the position of the cursor on the screen. This is not a malfunc-
with the computertion. Perform [Calibration]. ( page 14)
Unable to input by touchingWhen mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used.
the displayReinstall the touchscreen driver.
Has the touchscreen driver been properly installed?
Reference Manual
The Reference Manual isIs Adobe Reader installed?
not displayedIf you have uninstalled Adobe Reader, install using the following procedures.
1 Log on to Windows with the administrator authority.
2 Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].
Install Adobe Reader by following the instructions on the screen.
3 Update Adobe Reader to its latest version.
If your computer is connected to the Internet, start up Adobe Reader and select [Help]
- [Update].
If your computer is not connected to the Internet, select [start] - [Run], input
[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].
Reinstalling B?s Recorder/B?s CLiP
When reinstalling, the inputInput the following serial number
of a serial number has beenB?s Recorder:
askedB?s CLiP:
SD Memory Card
Cannot log on with the SDWindows logon user name and password are not set in the SD Memory Card correctly.
Memory CardEnter the Windows user name and password without using the SD Memory Card.
After logging on, set the same user name and the password on the SD Memory Card and
Windows, using one of the following operations.
? Change the setting of the SD Memory Card side by [SD Card Setup].
? Change the setting of the Windows side by [Control Panel].
Troubleshooting
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