TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIOVIDEOSolutions
Adjust Antenna Location and Connection
Noisy Audio Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Multiple Image /
Noisy Audio
Color shift in picture
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Noisy AudioENGLISHInterference
Increase Volume
Check Mute
Check television SPEAKERS on/off
No Audio Normal Video
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with Snow
Noisy Audio
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
?Program the Remote Control Again
Check Second Video Source Operation
No AudioNo VideoMake sure that a PC is not connected to HDMI input.
Note: This HDTV Monitor is not intended to be used with a PC.
This is a normal condition to prevent image burn-in. This feature can
be turned off. However, turning off this feature may result in image
Picture shifts slightly (vertically)
retention on screen. (refer pg. 24)
when turned on, changing channels
Normal Audio
or within a duration of two (2) hours
of viewing.
Confirm that cables are in the correct jacks
Adjust Color Settings
Change Channel
Normal AudioCheck for broken pins on S-Video cable
No Color
Check Audio Is Set To Stereo or Mono, Not SAP
Wrong AudioNormal Video
Change CC (Closed Captioning) from Text Mode
Normal AudioBlack Box on Screen
Replace Remote Control Batteries
Normal AudioNormal Video
Intermittent Remote Control Operation
Control panel may be locked. Press ACTION and TV/VIDEO buttons
No effect of TV front control panel keyson the TV front simultaneously, then quickly press ACTION and
VOL X buttons simultaneously.
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