Troubleshooting Guide
Playback IssuesOperation
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Play fails to start even when � Insert the disc correctly with the label facing up.
[1 PLAY] is pressed.
� Ensure disc is for the correct DVD-Video region number, and is not Cover
Play starts but then stops defective.
immediately.
� The disc is dirty.65
� You tried to play a blank disc or a disc that is unplayable on the unit. 62 to 64
� When recording to DVD-RAM using EP (8H) mode, play may not be 41
possible on DVD players that are compatible with DVD-RAM. In this
case use EP (6H) mode.
� You cannot play discs during DV automatic recording.
Audio and video momentarily � This occurs between playlist chapters.
pause.
� This occurs as scenes change during Quick View.
� [-R]DL] [+R]DL] Images and audio may be interrupted momentarily 13
when play reaches the point where the recording passed from the
first layer to the second.
DVD-Video is not played. � You have set a ratings level to limit DVD-Video play. Change this 41
setting.
Alternative sound track and � The languages are not recorded on the disc.
subtitles cannot be selected.� You may have to use the discs own menus to select languages and 19
audio tracks.
No subtitles.� When progressive output is on, TVs closed captions cannot be
displayed.
Go to the Setup menu and turn this units closed captions on.
� If connecting with the DVD/VHS COMMON output terminals, closed
caption cannot be displayed by this unit while playing tape. Make
the settings and display on a TV that supports Closed Captioning.
� Subtitles are not recorded on the disc.
� Set Subtitle in the Disc menu to On.34
Angle cannot be changed.� This function depends on software availability. Angles can only be
changed during scenes where different angles are recorded.
You have forgotten your ratings � With the tray open, press and hold [´ REC] and [1 ] on the main 67
password.unit simultaneously for about 5 or more seconds.
Quick View does not work.� This does not work when audio is other than Dolby Digital.
� This does not work while recording in XP or FR mode.
The resume play function � Memorized positions are canceled when the unit is turned off or
does not work.when the tray is opened.
Playback IssuesVHS Picture
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On-screen display indicators do � Select Automatic in Status Messages in the Setup menu.26, 42
not appear. Press [STATUS] to show the on-screen display indicators.
The on-screen indicator will not be displayed when this unit is
connected to the TV with the DVD PRIORITY output terminal.
The gray background appears � You are playing a blank or poor quality portion of the tape.
during playback.
� You can damage the unit if you play dirty or damaged tapes and this
can cause the gray background to appear.
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RQT8849
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