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Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied Limited
Limited Warranty
Warranty lasts, so the exclusions may not apply to you.
(ONLY FOR U.S.A.)This Limited Warranty gives you specific legal rights and you may also
Panasonic Consumer Electronics Company,have other rights which vary from state to state. If a problem with this
Division of Panasonic Corporation of North Americaproduct develops during or after the Limited Warranty period, you may
One Panasonic Way Secaucus, contact your dealer or Servicenter. If the problem is not handled to your
New Jersey 07094satisfaction, then write to the warrantor?s Consumer Affairs Department
Panasonic Puerto Rico, Inc.at the addresses listed for the warrantor.
Ave. 65 de InfanterÃa, Km. 9.5PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
San Gabriel Industrial Park, Carolina, LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Puerto Rico 00985
Panasonic DVD Player Limited Customer Services Directory
Warranty
Obtain Product Information and Operating Assistance; locate
Limited Warranty Coverageyour nearest Dealer or Servicenter; purchase Parts and
If your product does not work properly because of a defect in materials or Accessories; or make Customer Service and Literature requests
workmanship, Panasonic Consumer Electronics Company or Panasonic by visiting our Web Site at:
Puerto Rico, Inc. (collectively referred to as ?the warrantor?) will, for the http://www.panasonic.com/consumersupport
length of the period indicated on the chart below, which starts with the or, contact us via the web at:
date of original purchase (?Limited Warranty period?), at its option either http://www.panasonic.com/contactinfo
(a) repair your product with new or refurbished parts, or (b) replace it with You may also contact us directly at:
a new or a refurbished product. The decision to repair or replace will be 1-800-211-PANA (7262),
made by the warrantorMonday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Product or Part NamePartsLabor
DVD PlayerOne (1) YearNinety (90) Days
Accessory Purchases
Rechargeable Batteries
Ten (10) DaysNot Applicable
(in exchange for defective item)
Purchase Parts, Accessories and Instruction Books online for
Headrest mounting bracket, Headphones, all Panasonic Products by visiting our Web Site at:
AccessoriesNinety (90) Days Not Applicablehttp://www.pstc.panasonic.com
(in exchange for defective item)
or, send your request by E-mail to:
During the ?Labor? Limited Warranty period there will be no charge for
[email protected]
labor. During the ?Parts? warranty period, there will be no charge for You may also contact us directly at:
parts. You must mail-in your product during the warranty period. If 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
non-rechargeable batteries are included, they are not warranted. This (Monday - Friday 9 am to 8 pm, EST.)
Limited Warranty only applies to products purchased and serviced in Panasonic Service and Technology Company
the United States or Puerto Rico. This Limited Warranty is extended 20421 84th Avenue South, Kent, WA 98032
only to the original purchaser and only covers product purchased as (We Accept Visa, MasterCard, Discover Card, American
new. A purchase receipt or other proof of original purchase date is Express, and Personal Checks)
required for Limited Warranty service.
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship
the product to: Service in Puerto Rico
Panasonic Services Company
Customer ServicenterPanasonic Puerto Rico, Inc.
Suite B
4900 George McVay DriveAve. 65 de InfanterÃa, Km. 9.5, San Gabriel Industrial Park,
McAllen, TX 78503Carolina, Puerto Rico 00985
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. Phone (787)750-4300, Fax (787)768-2910
(787)-750-4300 or fax (787)-768-2910.F1104
When shipping the unit carefully pack and send it prepaid, adequately
insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone and/or email address
where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal wear and
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial use (such as
hotel, office, restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Servicenter or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER ?LIMITED WARRANTY COVERAGE?. THE WARRANTOR IS
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
damages for lost time, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer, loss of or
damage to media or images, data or other recorded content. The items
listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
RQT9095WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
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