Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check potedi ints, or in the charf tt dhe ro noemetdies indica
solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail
[email protected], or web s
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
In other areas, consult your dealer.
PowerPage
No power.eInsert the AC power supply cord securely into the household AC outlet.6
The unit is automatically eTo conserve power, the unit automatically switches to standby after approxim-ately 30 minutes in
switched to the standby mode.the stop mode. Turn the power back to ON.
eThe unit was switched to standby by the SLEEP timer.8
Operation
No response when buttons eSome operations may be prohibited by the disc.-
pressed.eThe unit may not be operating properly due to lightning, static electricity or so-me other external
factor.
Reset procedur:e
Press [POWER ? ] to switch the unit to the standby mode and then back to ON.
Alternatively, press [P?O] tWER o switch the unit to the standby mode, disconnect the AC
power supply cord, and then reconnect it.
No operations can be performeed Check the batteries are installed correctly.7
with the remote control.eThe batteries are depleted: Replace them with new ones.7
ePoint the remote control at the remote control sensor and operate.7
Play fails to start even1111 wh] ene [Condensation has formed: Wait 1 to 2 hours for it to evaporate.-
(PLAY) is pressed. eThis unit cannot play discs other than DVD, CD and Video CD.5
Play starts but then stops imemYeo-u can only play DVD if their region number is the same or includes the saCme roveregi on number as
diately.the unit or if the DVD is ?ALmL?a. Crkeodnfi rm the region number for the unit on the repagear panel.
eThe disc may be dirty and may require cleaning.-
eEnsure that the disc is installed with the label of the side to be played fa8cing upwards.
Alternative languages fail toe bAne alte rnative language is not selected with discs which do not contain more- than one language.
selected.eIn the case of some discs, the alternative language cannot be selected with [A8 UDIO] orReference
[SUBTITLE]. Try selecting it fr?s mom thenue if o discne is available.
No menu play.eMenus are only displayed if they are recorded on the disc. -
No subtitles.eSubtitles appear only with discs that contain them.-
eSubtitles are cleared from the television. Display the subtitles. 12
Soundtrack and/or subtitle laneT-he language is not recorded on the disc.-
guage is not the one selected
with the SETUP menus.
Angle cannot be changed.eThis function is dependent on software availability. Even if a disc has a12 number of angles
recorded, these angles may be recorded for specific scenes only.
Dialogue Enhancer has no eThis feature does not work when the unit is outputting bitstream signals.-
effect.
You have forgotten your ratingseWh ile stopped, press and h: o] ald [nd [; ] on the unit and then also press a< ] ond hn old- [
password.the unit u?nIntil itializ? diedsappears from the television. Turn the unit off and on again.
Reset all the settings to FactAorll y settings will return to the default values.
Preset.
Sound
No sound.eCheck the connections. 6, 18
Distorted sound.eCheck the volume on the equipment you have connected.-
eEnsure that the input settings for the television and stereo system are corr-ect.
eTurn Advanced Surround off if it causes distortion. 13
Piercing noise comes from the eIf you have connected this unit to other equipment through the DIGITAL AUDIO O17 UT terminal,
speakers.ensure you have selected the correct se?Dottilby Digngs fita?o, r?DT l S Digital Surr?o anundd
?MPEG§? in the SETUP menu?s Audio menu.
§Only for the Middle East, South Africa, Australia and N.Z.
RQT6236
19
ACEC
