TROUBLESHOOTING TIPS
Check the List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself.
If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers
for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.
SYMPTOMSSUGGESTED STEPS TO TAKE
,
InstallationCan t get the AVPress the SOURCE button on the remote control repeatedly to select the desired AV channels.
channels on the TV
screen.
InstallationTV displays wrongGo to SOURCE TYPE in the television menu and select the correct signal source, then perform
channel or nothe automatic installation again. (Refer to page 11).
channels above 13
InstallationChannel numbersGo to SOURCE TYPE in the television menu and select the correct signal source, then perform
do not follow thethe automatic installation again. (Refer to page 11).
channel number
of the programs.
InstallationChannel numbersYou are in Digital Mode. Press Ana/Dig button on the remote control to toggle between Digital
look different. Eg.and Analog mode.
23-1, 45-3 etc.
InstallationAuto installation isAuto installation may take 20 to 40 minutes depending on the number of channels that are available.
taking too long.
InstallationCannot set1. You may not have completed auto installation. Do an auto installation again (refer to page 9).
favorite channels2. You may have chosen the wrong SOURCE TYPE. Go to SOURCE TYPE in the TV menu and
in Favorite List. select the correct signal source, then perform the auto installation again (refer to page 11).
Parental ControlUnable toYou can change the Parental Control password via the helpful hint (refer to page 18).
change Parental
Control password.
Closed CaptionClosed Caption Closed Caption text takes a while to appear. If Closed Caption text still does not appear, go to
text does notClosed Caption menu to switch to another Closed Caption channel (refer to page 24).
appear.
Digital AudioUnable to switchYou can only select different audio languages when the program is broadcasted in different audio
to another audiolanguage (refer to page 14).
language.
Zoom ControlUnable to changePicture Format Mode only can be activated when you are watching 16:9 Digital programs (refer
picture format.to page 25).
, ,, ,
Information No ProgramInformation is broadcaster dependent. If the broadcaster does not provide any information. No
,,,,
BannerInformationProgram Information will be displayed when the INFO button on the remote control is pressed
appears on the TV(refer to page 26).
screen.
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ACEC
