Troubleshooting
Please check the following list before calling your nearest customer service
center, and attempt the following steps to diagnose and fix the problem
yourself:
SymptomsPossible causes
? Check that the power plug is securely inserted into both English
the AC-IN socket on the display and the wall outlet.
? Check that the equipment connected is working properly.
No picture
? Check that the display is powered on.
? If the display is connected to a PC, press any key to wake
the PC up from standby.
? Check to make sure that the headset is not connected.
No sound
? Check the settings in the Sound menu.
The display may be receiving interferences from other
The image appears
home appliances or cars..., etc. Try moving the display to a
distorted
different location.
? Make sure that all signal cables are firmly and correctly
The colors look
connected to the display.
abnormal
? Change the Color Temp setting to its default value.
? Make sure that all signal cables are firmly and correctly
connected to the display.
The image looks ? Make sure that the input signal resolution is supported by
strangethe display.
? Check the resolution of the signal on the output device to
make sure that it is supported by the display.
If the display is displaying VGA input signal, make sure
Improper image
that the Horizontal and Vertical settings in the Picture
position or size
menu is appropriate.
? Check the volume setting.
There is image display, ? Check that the mute function is not activated.
but no sound
? Check that all signal cables are firmly and correctly
connected to the display.
Your display is manufactured using high precision
There are fixed bright technologies. However, some pixels (dots) on the screen
or dark dots on the may not display and remain permanently bright or dark.
screenThis is considered a normal phenomenon of the LCD
technology and not a defect.
This usually happens when the resolution of digital input
There are noises on the
signal exceeds that supported by the display. Change the
screen
signal resolution on the output device and try again.
Troubleshooting17 |