Troubleshooting
EnglishWARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
ProblemSolution
No power� Check if the AC power cord is properly connected.
� Press the STANDBY ON B on the front of the
DVD Player to turn on the power.
No picture� Refer to your TVOs manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
� Check if the TV is switched on.
Distorted picture� Sometimes a small amount of picture distortion may
appear, depending on the disc being played. This is
not a malfunction.
�SnowingO effect when using HDMI� Check if your HDMI is faulty or properly connected.
or DVI connection� Check if your device supports HDCP.
TV display a �blankO or �distortedO screen � TV is incompitable with the resolution you chose.
after you switch the resolution on the� You may change to resolution of the player by
{High Def-Video}.connecting your TV to any of the interlace connector
of the DVD player.
Completely distorted picture or� Connect DVD Player directly to the TV.
black/white picture with DVD� Make sure the disc is compatible with the DVD
Player.
� Ensure that the DVD PlayerOs TV System is set to
match that of the Disc and your TV.
No sound or distorted sound� Adjust the volume.
� Check the audio cables and make sure both are
connected secured to the TV or Stereo Audio In jacks.
Picture freezes momentarily� Check the disc for fingerprints/scratches and
during playbackclean with a soft cloth wiping from center to edge.
No audio at digital output� Check the digital connections.
� Check if your receiver can decode MPEG-2 or DTS.
Make sure digital output is set to PCM Only.
� Check if the audio format of the selected audio
language matches your receiver capabilities.
Visit us at www.philips.com/support for service support
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