?TROUBLESHOOTING
Before calling our customer care number, please check the following table to see if the below
mentioned symptoms can be diagnosed and fixed.
Symptoms Possible Reasons Correction
No picture, no 1.The power adapter is not 1.Plug the power adapter in
sound, and no plugged in
indicator light on 2.The power is off 2.Turn the power on
No picture, no Functions of On/Off Time and
sound, but the green Sleep have been set Press to turn on the TV
light indicator
No picture, no 1.PC is in D-sub Mode without
sound, but the yellow any PC signal input 1.Press or input the PC signal
light indicator 2.The signal cable is not 2.Connect the signal cable
connected correctly properly
1.Contrast, sharpness, and 1.Adjust the value of Contrast,
color are set improperly sharpness, and color
Picture and sound 2.Color system is set improperly2.Set the Color system to the
are abnormal 3.Sound system is set country broadcasting standard
3.Set the Sound system to the
improperly country broadcasting standard
Signal source is low-grade;
Picture is spotted or Use a high quality signal cable;
has ?snow? The signal is in a lower quality; Connect an input signal
No signal input
Blue background in No Video signal or the signal
cord is improperly/not Connect the signal cord properly
AV mode connected
Picture is unclear, or Adjust automatically by selecting
moves or has Picture is not well adjusted Auto Adjust or adjust Clock
horizontal black Phase, H Position and V Position
stripes in PC mode manually in the PC Setup menu
PC Picture is not in Adjust picture automatically by
the middle of the Picture is not well adjusted resetting H Position, V Position,
screen Phase and Clock
No Audio signal or the signal 1.Connect the audio signal cord
No sound cord is improperly/not properly
connected 2.Set the sound system properly
1. Check the positive and the
The remote control Batteries are improperly negative battery polarities
does not work installed or exhausted 2. Check if the batteries are loose
3.Replace the batteries
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ACEC
