TROUBLESHOOTING
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the
system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
ProblemSolution
No power�Check if the AC power cord is properly connected.
No picture�Check if the TV is switched on.
�Check the video connection.
Distorted picture�Sometimes a small amount of picture distortion may appear .This is
not a malfunction.
Completely distorted picture or �Connect DVD player directly to the TV.
black/white picture with DVD�Make sure the disc is compatible with the DVD player.
No sound or distorted sound�Adjust the volume.
�Check that the speakers are connected correctly.
No audio at digital output�Check the digital connections.
�Check if the audio format of the selected audio language matches
your receiver capabilities.
No DTS audio at analog output�Use a DIGITAL AUDIO OUT jack when outputting the DTS audio.
No sound and picture�Check that the VIDEO/AUDIO cables are connected to the correct
device (See Connecting to a TV).
Picture freezes momentarily�Check the disc for fingerprints/scratches and
during playbackclean with a soft cloth wiping from centre to edge.
Disc canOt be played�Ensure the disc label is facing up.
�Check if the disc is defective by trying another disc.
No return to start-up screen when �Reset the unit by switching the player off, then on
disc is removedagain.
The player does not respond to �Aim the remote control directly at the sensor on
the remote controlthe front of the player.
�Reduce the distance to the player.
�Replace the batteries in the remote control.
�Re-insert the batteries with their polarities (+/� signs) as indicated.
Buttons do not work or player stops�To completely reset the player, unplug the AC
respondingcord from the AC outlet for 5-10 seconds.
Player does not respond to some �Operations may not be permitted by the disc.
operating commands during playback.Refer to the instructions of the disc.
DVD player cannot read �Use a commonly available cleaning CD/DVD to
CDs/DVDsclean the lens before sending the DVD player for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
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