TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer won?t fill, rinse or agitateWasher won?t drain or spin
Check the following:Is the drain hose clogged, or the end of the drain hose
Is the power cord plugged in?more than 72 in. (183 cm) above the floor?
See the Installation Instructions for proper installation of drain
Is the indicator on the Cycle Control knob properly lined up hose.
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.Is the lid open?
Are the water inlet valve screens clogged?The lid must be closed during operation. Washer will not
agitate or spin with the lid open.
Are both the hot and cold water faucets turned on?
Is there excessive sudsing?
Is the water inlet hose kinked?Always measure detergent. Follow manufacturer?s directions.
Does the water level seem too low, or does the washer If you have very soft water, you might need to use less
appear to not fill completely?detergent.
The top of the agitator is much higher than the highest water Is your voltage low?
level. This creates a perception that the washer is not filling Check your electrical source or call an electrician. Do not use
completely. This is normal.an extension cord.
Is the lid open?
The lid must be closed during operation. Washer will not Washer continues to fill or drain, or the cycle seems
agitate or spin with the lid open.stuck
Is the top of drain hose lower than the water level in
Washer stopswasher?
Check the following:The top of the hose must be higher than the water level in the
Is the power cord plugged in?washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
Is the indicator on the Cycle Control knob properly lined up taped to the standpipe?
with a cycle? Turn the Cycle Control knob to the right slightly The drain hose should be loose yet fit securely. Do not seal
and pull to start.the drain hose with tape. The hose needs an air gap. See the
Are the water inlet valve screens clogged?Installation Instructions.
Are both the hot and cold water faucets turned on?
Washer makes noise
Is the water inlet hose kinked?
Is there power at the plug?Is the load balanced and the washer level?
Check your electrical source or call an electrician.The wash load should be balanced and not overloaded.
Has a fuse blown or is the circuit breaker open?The washer must be level. The front feet should be properly
If problem continues, call an electrician.installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
Are you using an extension cord?
Do not use an extension cord.Did you completely remove the yellow shipping strap with
Is the washer in a normal pause in the Casual/Permanent cotter pins?
Press (or Hand Washables) cycle?See the Installation Instructions.
The washer pauses for about 2 minutes in the Casual/Are the gears engaging after the drain and before spin, or
Permanent Press cycle. Allow the cycle to continue.is the upper part of agitator clicking during wash?
The Hand Washables cycle (on some models) features These are normal washer noises.
periods of agitation and soak.
Is the lid open?
The lid must be closed during operation. Washer will not
agitate or spin with the lid open.
Is the washer overloaded?
Wash smaller loads.
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ACEC
